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- Tasks: Support and improve online platforms while resolving complex technical issues.
- Company: Growing tech company in Manchester with a collaborative culture.
- Benefits: Competitive salary, performance bonus, hybrid work, and 25 days holiday.
- Why this job: Join a fast-paced environment and work with modern technologies.
- Qualifications: Experience in troubleshooting, monitoring tools, and supporting Windows/Linux systems.
- Other info: Clear progression routes and flexible working hours available.
The predicted salary is between 42000 - 48000 £ per year.
Hybrid - Manchester x2 days a week
Salary up to £45,000 + Bonus
The Company:
Lorien Global are supporting a growing business based in Manchester City Centre as they expand their Support Services team. With an exciting pipeline of work ahead, they are looking to hire an experienced Junior Site Reliability Engineer to play a key role in supporting and improving their online platforms.
The Role:
You will act as a technical escalation point, handling complex support queries from the Service Desk and resolving advanced issues across both Windows and Linux environments. From diagnosing system faults to working closely with Infrastructure and Development teams when escalations are required, your input will be key to ensuring platform stability and performance. This is a great opportunity to join a collaborative support function where you will be exposed to a wide range of monitoring tools, cloud services, and modern technologies, with clear progression routes available.
Key Requirements:
- Strong troubleshooting and fault-resolution experience across infrastructure and applications
- Hands-on experience with monitoring tools such as Instana, Splunk, Prometheus, Grafana, or SolarWinds
- Confident supporting both Windows and Linux operating systems
- Experience working in ITIL-aligned support environments
- Understanding of web hosting technologies (DNS, HTTP/S, SSL Certs, and basic networking)
- Clear, confident communicator with strong stakeholder management skills
- Knowledge of AWS or cloud platforms is a bonus
The Benefits:
- £35,000-45,000 base salary
- Company performance bonus
- Hybrid working model (2 days per week in the office)
- Flexible working hours
- 25 days holiday plus public holidays
This is a live requirement with interviews set to begin shortly. If you are ready to step into a fast-paced support role in a modern tech environment, apply now to be considered.
Junior Site Reliability Engineer employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Site Reliability Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your troubleshooting skills. Be ready to discuss specific examples of how you've resolved complex issues, especially in Windows and Linux environments.
✨Tip Number 3
Show off your knowledge of monitoring tools! Familiarise yourself with tools like Instana, Splunk, and Grafana, and be prepared to talk about how you've used them in past roles or projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team.
We think you need these skills to ace Junior Site Reliability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Site Reliability Engineer role. Highlight your troubleshooting skills and any experience with monitoring tools like Instana or Splunk. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: As a clear communicator, you’ll need to demonstrate this in your application. Use straightforward language and structure your application well. We appreciate clarity and confidence, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Lorien
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills, especially with Windows and Linux environments. Familiarise yourself with monitoring tools like Instana, Splunk, and Grafana, as these will likely come up in your interview.
✨Showcase Your Communication Skills
As a Junior Site Reliability Engineer, you'll need to communicate effectively with various teams. Prepare examples of how you've managed stakeholder relationships or resolved complex queries in the past to demonstrate your clear communication style.
✨Understand the Company’s Tech Stack
Do some research on the company’s online platforms and the technologies they use. Knowing about their cloud services and web hosting technologies will show that you're genuinely interested and ready to contribute from day one.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-world situations, like diagnosing system faults or handling escalations. Think through your past experiences and be ready to discuss how you approached similar challenges.