At a Glance
- Tasks: Lead a team while providing top-notch 2nd and 3rd line IT support.
- Company: Join Lorien, a well-established tech company in Hemel Hampstead.
- Benefits: Enjoy a generous pension scheme with a 21.65% employer contribution.
- Other info: Collaborative team culture with opportunities for personal growth.
- Why this job: Make a real impact by managing IT solutions in a user-focused environment.
- Qualifications: Experience in IT support and strong leadership skills required.
The predicted salary is between 40000 - 50000 € per year.
Lorien is seeking an IT Team Leader to join their established internal IT function in Hemel Hampstead. This on-site role involves a mix of hands-on technical delivery, people management, and strategic input within a user-focused environment.
Responsibilities include:
- Providing 2nd and 3rd line IT support
- Line management of an onsite technician
- Managing network infrastructure
Ideal candidates should be comfortable working independently while collaborating within a larger team. A pension scheme with a 21.65% employer contribution is included.
IT Team Lead | 2nd/3rd Line Support | On-Site employer: Lorien
Lorien is an exceptional employer that fosters a collaborative and user-focused work culture in Hemel Hempstead. With a strong emphasis on employee growth, we offer extensive training opportunities and a generous pension scheme featuring a 21.65% employer contribution, ensuring our team members are well-supported both professionally and personally. Join us to be part of a dynamic environment where your contributions are valued and your career can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land IT Team Lead | 2nd/3rd Line Support | On-Site
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have a lead on a role like the IT Team Lead position at Lorien.
✨Tip Number 2
Prepare for the interview by brushing up on both your technical skills and people management strategies. Be ready to discuss how you can provide top-notch 2nd and 3rd line support while leading a team effectively.
✨Tip Number 3
Showcase your hands-on experience! When chatting with potential employers, highlight specific examples of how you've tackled technical challenges and led teams in previous roles. This will help you stand out as a strong candidate.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application for the IT Team Lead role at Lorien, so take advantage of that and get your foot in the door.
We think you need these skills to ace IT Team Lead | 2nd/3rd Line Support | On-Site
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in 2nd and 3rd line support, as well as any leadership roles you've had. We want to see how your skills match up with what we're looking for!
Showcase Your Technical Skills:Don’t forget to mention specific technologies or systems you’ve worked with. We love seeing candidates who can demonstrate their hands-on technical delivery experience.
Be Personable:Since this role involves people management, let your personality shine through! Share examples of how you've successfully led a team or collaborated with others in a user-focused environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Lorien
✨Know Your Tech Inside Out
Make sure you brush up on your 2nd and 3rd line support skills. Be ready to discuss specific technical issues you've resolved in the past, as well as your approach to troubleshooting. This will show that you're not just a people manager but also hands-on when it comes to tech.
✨Showcase Your Leadership Style
Prepare to talk about your experience in managing teams. Think of examples where you've successfully led a project or supported a team member through a tough situation. Highlight how you balance being a leader while still being part of the team.
✨Understand Their Environment
Research Lorien's IT function and their user-focused approach. Familiarise yourself with common network infrastructure challenges they might face. This will help you tailor your answers and demonstrate that you're genuinely interested in their operations.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about their current projects, team dynamics, or future goals for the IT department. This shows that you're engaged and thinking about how you can contribute to their success.
