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For Companies At a Glance
- Tasks: Provide 1st/2nd line IT support to a Home Service group.
- Company: Join a leading IT services provider with a focus on innovation.
- Benefits: Enjoy remote work flexibility and occasional travel opportunities.
- Why this job: Be part of a dynamic team making a real impact in tech support.
- Qualifications: Experience in IT support, network knowledge, and French fluency required.
- Other info: This role offers a chance to grow in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced IT Support professional looking for a new role? We are partnered with an IT services provider looking for a French and English speaking IT Support Engineer to provide a mix of 1st/2nd line support to a Home Service group. This role would be remote based the majority of the time, with occasional travel required to clients' sites in the UK where required.
Experience
- Experience in a large office or warehouse environment
- Network & infrastructure knowledge, such as WiFi, cabling, routing and security
- Server experience
If you are a French speaking IT Support Engineer looking for a new role, please apply now!
IT Support- French Speaking employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support- French Speaking
✨Tip Number 1
Brush up on your technical skills related to network and infrastructure support. Familiarise yourself with common issues and solutions in WiFi, cabling, routing, and security, as these are crucial for the role.
✨Tip Number 2
Since this position requires bilingual communication, practice your French technical vocabulary. Being able to explain IT concepts clearly in both languages will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the IT support field, especially those who work in similar roles. Engaging with others can provide insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 4
Prepare for potential travel by researching the locations of client sites in the UK. Showing that you are proactive and willing to travel when necessary can demonstrate your commitment to the role.
We think you need these skills to ace IT Support- French Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience, especially in 1st and 2nd line support. Emphasise your network and infrastructure knowledge, as well as any server experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your bilingual skills in French and English. Mention specific examples of how you've successfully provided IT support in previous roles, particularly in large office or warehouse environments.
Highlight Relevant Skills: In your application, clearly outline your technical skills related to WiFi, cabling, routing, and security. This will demonstrate your suitability for the role and catch the employer's attention.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT support roles.
How to prepare for a job interview at Lorien
✨Brush Up on Technical Knowledge
Make sure you're well-versed in the technical skills required for the role, such as network infrastructure, WiFi, and server management. Be prepared to discuss your experience with these technologies during the interview.
✨Showcase Your Bilingual Skills
Since this position requires French and English proficiency, practice speaking about your technical experience in both languages. You might be asked to switch between languages, so being comfortable in both will impress your interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of examples from your past experiences where you successfully resolved IT issues, especially in a large office or warehouse environment.
✨Demonstrate Customer Service Skills
As an IT Support Engineer, you'll be interacting with clients. Highlight your customer service experience and how you handle difficult situations. Showing empathy and effective communication can set you apart from other candidates.
