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- Tasks: Transform complex data into insightful dashboards and analytics for decision-making.
- Company: Join a leading global insurance organisation with a focus on operational excellence.
- Benefits: Competitive salary, bonus, hybrid working, and clear career progression.
- Other info: Opportunity to lead and influence within a growing team.
- Why this job: Make a real impact by shaping data-driven decisions in a dynamic environment.
- Qualifications: Strong Power BI and SQL skills, with experience in building MI from complex data.
The predicted salary is between 88000 - 90000 ÂŁ per year.
A large global insurance organisation is investing heavily in its Operations Performance capability and is now seeking an Operations Insights Manager to play a pivotal role in shaping how operational performance is understood, governed and improved across an international business. This is a hands‑on, high‑impact role sitting between strategy and execution — ideal for someone who thrives on turning complex, messy operational data into trusted insight that senior leaders rely on for decision‑making.
The Opportunity
You’ll join a growing Operations Performance team with strong senior sponsorship and a mandate to increase data‑driven decision‑making across global operations. While offshore teams support data production, you will own the critical middle layer: shaping raw and unstructured data into clear MI, dashboards and analytics that genuinely inform operational priorities, capacity decisions and performance governance. This is not a process‑led or MI‑light role. It is a delivery‑focused position for someone who is comfortable rolling up their sleeves and setting standards in an evolving environment.
What You’ll Be Doing
- Own the delivery, accuracy and evolution of operational MI and insight
- Transform complex, multi‑source operational data into high‑quality dashboards and analytics
- Build and maintain Power BI reporting to support performance reviews and decision‑making
- Write and optimise SQL queries to interrogate large, structured datasets
- Partner closely with operations and data teams to validate definitions, assumptions and caveats
- Translate complex technical insight into clear, relevant narratives for non‑technical stakeholders
- Support performance governance through timely MI, deep‑dive analysis and root‑cause insight
- Lead, coach and delegate work to offshore analysts (no direct reports initially)
- Help move the organisation from Excel‑heavy reporting towards scalable, automated BI
What We’re Looking For
We’re looking for a hands‑on insights professional, not a pure people manager or process specialist.
Essential experience:
- Strong Power BI capability (core requirement)
- Advanced SQL skills and strong Excel
- Proven experience building MI and dashboards from complex operational data
- Experience working with unstructured or poorly defined data sources
- Confidence engaging senior, non‑technical stakeholders
Desirable:
- Insurance or financial services experience (helpful but not essential)
- Understanding of the insurance lifecycle and operational metrics
- Exposure to data warehousing or large‑scale reporting environments
- Practical use of AI tools in analytics (e.g. Copilot)
Why Join?
- Join a newly formed, expanding team with real influence
- Strong investment and visibility from senior operational leadership
- Opportunity to shape global KPI standards, tooling and ways of working
- Clear progression into people leadership or broader operational roles
- Hybrid working with flexibility and long‑term development opportunities
Insights Manager employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insights Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in operations or insights roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Power BI dashboards and SQL queries. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on your storytelling skills. Be ready to explain how you've transformed complex data into actionable insights, making it relatable for non-technical stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Insights Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Power BI and SQL. We want to see how your skills align with the role of Insights Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Data Skills: Since this role is all about transforming complex data into actionable insights, be sure to include specific examples of how you've done this in the past. We love seeing real-world applications of your analytical prowess!
Engage with the Job Description: Read through the job description carefully and reflect on how your background fits. Use similar language in your application to demonstrate that you understand what we’re looking for. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lorien
✨Know Your Data Inside Out
Make sure you’re well-versed in the types of operational data the company uses. Brush up on your Power BI and SQL skills, as these are crucial for the role. Be ready to discuss how you've transformed complex data into actionable insights in your previous roles.
✨Speak Their Language
Since you'll be translating technical insights for non-technical stakeholders, practice explaining complex concepts in simple terms. Think about examples where you've successfully communicated data-driven insights to senior leaders and how it influenced their decision-making.
✨Showcase Your Hands-On Experience
This role is all about being hands-on, so come prepared with specific examples of when you've rolled up your sleeves to deliver results. Highlight any experience you have with building dashboards or automating reporting processes, especially if it involved moving away from Excel-heavy methods.
✨Engage with the Team's Vision
Research the company's operations performance goals and think about how you can contribute. Be ready to discuss how you would approach shaping operational performance metrics and what standards you would set in an evolving environment. Show them you're not just a fit for the role, but also for their vision.