At a Glance
- Tasks: Plan and schedule reactive work to ensure timely delivery and high-quality service.
- Company: Join Lorien, a dynamic team in Glasgow focused on customer response.
- Benefits: Competitive salary and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on teamwork and communication.
- Why this job: Make a real difference by coordinating with teams and delivering excellent service.
- Qualifications: Experience in planning or customer service; familiarity with Salesforce or MS Dynamics is a plus.
The predicted salary is between 30000 - 40000 € per year.
Lorien is seeking a Planning Technician to join their Customer Response and Streetworks team in Glasgow. In this fast-paced operational role, you will plan and schedule reactive and customer-driven work, ensuring timely delivery aligned with SLA targets.
Your communication skills will be essential for coordinating with field teams and stakeholders, delivering high-quality service.
Strong experience in planning or customer service, and familiarity with Salesforce or MS Dynamics will be key to your success.
Reactive Planning Specialist – Streetworks in Glasgow employer: Lorien
Lorien is an excellent employer that fosters a dynamic and supportive work culture in Glasgow, where employees are encouraged to grow and develop their skills. With a focus on teamwork and communication, the company offers ample opportunities for professional advancement while ensuring a healthy work-life balance. Joining Lorien means being part of a dedicated team that values high-quality service and customer satisfaction, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Reactive Planning Specialist – Streetworks in Glasgow
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Lorien or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! When you get the chance to speak with recruiters or during interviews, highlight your experience in planning and customer service. Use specific examples to demonstrate how you've met SLA targets in the past.
✨Tip Number 3
Be proactive! If you see a job opening that fits your skills, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Brush up on your tech skills! Familiarity with Salesforce or MS Dynamics is a big plus. Consider taking a quick online course or tutorial to boost your confidence and show that you're ready to hit the ground running.
We think you need these skills to ace Reactive Planning Specialist – Streetworks in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in planning and customer service. We want to see how your skills align with the role of a Planning Technician, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit for our Customer Response and Streetworks team.
Show Off Your Communication Skills:Since this role involves coordinating with field teams and stakeholders, make sure to demonstrate your strong communication skills in your application. We love seeing examples of how you’ve effectively communicated in past roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lorien
✨Know Your Planning Tools
Make sure you brush up on your knowledge of Salesforce and MS Dynamics. Familiarity with these tools will not only help you answer technical questions but also show that you're ready to hit the ground running in this role.
✨Showcase Your Communication Skills
Since this role involves coordinating with field teams and stakeholders, be prepared to discuss examples of how you've effectively communicated in past roles. Think of specific situations where your communication made a difference in service delivery.
✨Understand SLA Targets
Research what SLA targets are relevant to the streetworks sector. Be ready to discuss how you would ensure timely delivery of work while meeting these targets, as this will demonstrate your understanding of the operational demands of the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills in a fast-paced environment. Practice articulating your thought process and decision-making strategies when faced with unexpected challenges in planning and scheduling.
