Customer Administration Team Lead - Performance & Delivery in Glasgow

Customer Administration Team Lead - Performance & Delivery in Glasgow

Glasgow Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to ensure top-notch service and meet client deadlines.
  • Company: Join a leading financial professional services business in Glasgow.
  • Benefits: Long-term contract with competitive pay and career development opportunities.
  • Other info: Dynamic work environment with a focus on performance and delivery.
  • Why this job: Make a real impact by motivating and coaching your team to success.
  • Qualifications: Experience in team leadership and strong organisational skills.

The predicted salary is between 30000 - 40000 £ per year.

Lorien, on behalf of a leading financial professional services business, is recruiting for a Customer Administration Team Leader to join the team in Glasgow on a long term contract.

The role takes overall responsibility for the team's workload and service to the client portfolio, and monitors performance against SLAs and client deadlines.

It also involves motivating the team, coaching, effective cross‑team collaboration, and ensuring timesheets and controls are followed.

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Customer Administration Team Lead - Performance & Delivery in Glasgow employer: Lorien

Join a forward-thinking company in Manchester that values technical expertise and offers a dynamic work culture. With a focus on hybrid working, flexible hours, and a strong emphasis on employee growth, this role provides the opportunity to lead impactful projects while maintaining a hands-on engineering position. Enjoy a competitive salary, annual bonus, and the chance to shape the future of corporate infrastructure services in a supportive environment.

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Contact Details:

Lorien Recruitment Team

We think you need these skills to ace Customer Administration Team Lead - Performance & Delivery in Glasgow

Team Leadership
Performance Monitoring
Service Level Agreement (SLA) Management
Client Relationship Management
Motivational Skills
Coaching Skills
Cross-Team Collaboration