Lorien in Edinburgh is seeking a Customer Service Advisor to join our friendly team. You will handle customer queries via phone and email, provide professional support, and ensure records are updated accurately.
You will work collaboratively to resolve issues, show empathy, stay calm under pressure, and prioritise tasks to deliver outstanding customer experiences. A proactive learner with strong communication and attention to detail will thrive in this role.
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Customer Experience Advisor — Edinburgh employer: Lorien
As a leading employer in the Cyber Security sector, we offer an engaging work culture that prioritises collaboration and innovation. Our Stevenage location provides a dynamic environment where employees can thrive, with opportunities for professional growth and development, including support for further security clearances. Join us to be part of a team dedicated to countering cyber threats while enjoying competitive pay and a commitment to employee well-being.
