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- Tasks: Support CRM strategy and drive customer loyalty through data-driven marketing.
- Company: Join a leading international live entertainment business with exciting productions and live-streaming content.
- Benefits: Enjoy a hybrid work model, 25 days annual leave, and a competitive salary of £30K.
- Other info: This is a permanent, full-time role based in London with flexible working options.
- Why this job: Be part of a dynamic team delivering world-class live entertainment experiences while developing your career.
- Qualifications: 12+ months experience with CRM systems and a detail-oriented, data-driven mindset required.
The predicted salary is between 24000 - 36000 £ per year.
Location: London (Hybrid: 2 days office-based, 3 days WFH)
Salary: £30,000 per annum
Contract: Permanent, Full-time (40 hours per week)
Annual Leave: 25 days per annum
About the Company:
Our client is a leading international live entertainment business, backed by a major investment firm. They focus on new productions, live-streaming content, and providing amazing spaces for live entertainment.
The Role:
Seeking a dynamic CRM Executive to support CRM strategy, drive retention, and audience development across ticketing assets.
Key Responsibilities:
- Support CRM strategy for venues and ticket agent brands.
- Drive customer loyalty through data-driven marketing.
- Manage and deliver marketing campaigns.
- Coordinate digital campaigns and oversee marketing content.
- Analyse marketing campaigns and provide reports.
- Develop marketing revenue through selling services.
- Manage CRM systems and support membership schemes.
About You:
- 12+ months experience with a CRM system.
- Knowledge of customer personalisation and dynamic content.
- Detail-oriented with a data-driven mindset.
- Experience delivering excellent customer experience.
- Adaptable, organised, and collaborative.
Ready to take the next step in your career? If interested, please reach out to Gary Wale at gary.wale@lorienglobal.com. Apply now and join our client in delivering world-class live entertainment experiences!
CRM Executive - Entertainment Industry - £30K - London employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive - Entertainment Industry - £30K - London
✨Tip Number 1
Familiarise yourself with the latest trends in CRM within the entertainment industry. Understanding how leading companies leverage data to enhance customer experiences can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the entertainment sector, especially those working in CRM roles. Attend industry events or join relevant online forums to make connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've used CRM systems to drive customer loyalty and retention. Being able to articulate your past successes will demonstrate your capability and fit for the role.
✨Tip Number 4
Research the company’s recent marketing campaigns and be ready to share your thoughts on them. Showing that you’re engaged with their work and have ideas for improvement can set you apart from other candidates.
We think you need these skills to ace CRM Executive - Entertainment Industry - £30K - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with CRM systems and any marketing campaigns you've managed. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the entertainment industry and your understanding of customer loyalty strategies. Mention specific examples of how you've driven retention in previous roles.
Showcase Your Analytical Skills: In your application, emphasise your ability to analyse marketing campaigns and provide actionable insights. Include any tools or software you are proficient in that relate to data analysis.
Highlight Adaptability and Collaboration: Demonstrate your adaptability and teamwork skills by providing examples of how you've successfully collaborated on projects in fast-paced environments, especially in the context of marketing or CRM.
How to prepare for a job interview at Lorien
✨Show Your CRM Knowledge
Make sure to highlight your experience with CRM systems during the interview. Be prepared to discuss specific tools you've used and how you've leveraged data to drive customer loyalty and retention.
✨Demonstrate Your Analytical Skills
Since the role involves analysing marketing campaigns, be ready to share examples of how you've measured success in previous roles. Discuss any metrics you tracked and how you used that data to improve future campaigns.
✨Emphasise Adaptability
The entertainment industry can be fast-paced and ever-changing. Share examples of how you've adapted to new challenges or changes in strategy, showcasing your flexibility and problem-solving skills.
✨Prepare for Scenario Questions
Expect questions that assess your ability to manage marketing campaigns and coordinate digital content. Think of scenarios where you successfully executed a campaign or resolved a customer issue, and be ready to explain your thought process.