CRM Executive - Entertainment Industry - £30K - London

CRM Executive – Entertainment Industry – £30K – London

Location: London (Hybrid: 2 days office-based, 3 days WFH)

Salary: £30,000 per annum

Contract: Permanent, Full-time (40 hours per week)

Annual Leave: 25 days per annum

About the Company:

Our client is a leading international live entertainment business, backed by a major investment firm. They focus on new productions, live-streaming content, and providing amazing spaces for live entertainment.

The Role:

Seeking a dynamic CRM Executive to support CRM strategy, drive retention, and audience development across ticketing assets.

Key Responsibilities:

• Support CRM strategy for venues and ticket agent brands.
• Drive customer loyalty through data-driven marketing.
• Manage and deliver marketing campaigns.
• Coordinate digital campaigns and oversee marketing content.
• Analyse marketing campaigns and provide reports.
• Develop marketing revenue through selling services.
• Manage CRM systems and support membership schemes.

About You:

• 12+ months experience with a CRM system.
• Knowledge of customer personalisation and dynamic content.
• Detail-oriented with a data-driven mindset.
• Experience delivering excellent customer experience.
• Adaptable, organised, and collaborative.

Ready to take the next step in your career? If interested, please reach out to Gary Wale at gary.wale@lorienglobal.com. Apply now and join our client in delivering world-class live entertainment experiences!