Senior Major Incident & Service Insight Lead in Coventry

Senior Major Incident & Service Insight Lead in Coventry

Coventry Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead major incident responses and enhance service stability in a fast-paced environment.
  • Company: Join Lorien, a leader in technology solutions with a focus on collaboration.
  • Benefits: Competitive salary, career development opportunities, and a dynamic work culture.
  • Other info: Exciting leadership role with opportunities for growth in a multi-supplier landscape.
  • Why this job: Make a real impact by improving processes and stakeholder engagement during critical incidents.
  • Qualifications: Strong ITIL knowledge and experience in complex environments, preferably in financial services.

The predicted salary is between 40000 - 50000 Β£ per year.

Lorien is looking for a Senior Major Incident and Insight Manager based in Coventry. This leadership role focuses on Major Incident Management, ensuring service stability and performance in a multi-supplier technology landscape.

The successful candidate will lead incident responses, improve processes, and enhance stakeholder engagement in high-pressure situations.

The position requires strong ITIL knowledge and proven experience in complex environments, ideally within financial services.

Senior Major Incident & Service Insight Lead in Coventry employer: Lorien

Lorien is an exceptional employer that fosters a dynamic and collaborative work culture, particularly for the Senior Major Incident & Service Insight Lead role in Coventry. With a strong emphasis on employee growth and development, we offer comprehensive training programmes and opportunities to lead impactful projects in a fast-paced environment. Our commitment to service excellence and innovation ensures that you will be part of a team that values your contributions and supports your career aspirations.

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Contact Details:

Lorien Recruitment Team

We think you need these skills to ace Senior Major Incident & Service Insight Lead in Coventry

Major Incident Management
Service Stability
Performance Management
ITIL Knowledge
Process Improvement
Stakeholder Engagement
Leadership Skills