At a Glance
- Tasks: Lead major incident responses and enhance service stability in a fast-paced environment.
- Company: Join Lorien, a leader in technology solutions with a focus on collaboration.
- Benefits: Competitive salary, career development opportunities, and a dynamic work culture.
- Other info: Exciting leadership role with opportunities for growth in a multi-supplier landscape.
- Why this job: Make a real impact by improving processes and stakeholder engagement during critical incidents.
- Qualifications: Strong ITIL knowledge and experience in complex environments, preferably in financial services.
The predicted salary is between 40000 - 50000 Β£ per year.
Lorien is looking for a Senior Major Incident and Insight Manager based in Coventry. This leadership role focuses on Major Incident Management, ensuring service stability and performance in a multi-supplier technology landscape.
The successful candidate will lead incident responses, improve processes, and enhance stakeholder engagement in high-pressure situations.
The position requires strong ITIL knowledge and proven experience in complex environments, ideally within financial services.
Senior Major Incident & Service Insight Lead in Coventry employer: Lorien
Lorien is an exceptional employer that fosters a dynamic and collaborative work culture, particularly for the Senior Major Incident & Service Insight Lead role in Coventry. With a strong emphasis on employee growth and development, we offer comprehensive training programmes and opportunities to lead impactful projects in a fast-paced environment. Our commitment to service excellence and innovation ensures that you will be part of a team that values your contributions and supports your career aspirations.