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- Tasks: Lead and coordinate HR ServiceNow deployment projects in a dynamic, global environment.
- Company: Join a leading global insurance broker with a focus on innovation.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by transforming HR processes with cutting-edge technology.
- Qualifications: Experience in HR technology projects and strong project management skills required.
- Other info: Collaborate with diverse teams and stakeholders for seamless project delivery.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a global Insurance broker, are currently looking to hire a ServiceNow Project Manager with global project experience to join the team on a hybrid working contract basis. As the ideal candidate you will be an experienced HR ServiceNow Project Manager who can lead and support the deployment of ServiceNow solutions alongside broader HR initiatives. This role is ideal for someone who thrives in complex environments and brings a strong foundation in HR project delivery combined with hands-on experience in ServiceNow HR Service Delivery implementations.
Key Responsibilities
- Lead and coordinate HR ServiceNow deployment projects, ensuring alignment with global HR transformation objectives.
- Manage and oversee the end-to-end ServiceNow implementation lifecycle: requirements gathering, configuration oversight, testing, deployment, and post-go-live support.
- Partner with HR, IT, and vendor teams to ensure seamless integration of ServiceNow with existing HR systems and processes.
- Build strong relationships with stakeholders across HR, IT, compliance, and the wider business to manage dependencies and expectations.
- Own and maintain core project documentation including DRAID logs, project plans, and stage gate deliverables.
Skills & Experience
- Proven experience delivering HR technology projects, specifically ServiceNow HR Service Delivery (HRSD) modules (e.g., Case & Knowledge Management, Employee Service Center, Lifecycle Events).
- Strong understanding of HR processes, compliance, and operational best practices, with ability to translate them into ServiceNow workflows.
- Experience in matrixed, multinational environments with diverse stakeholder groups.
- PRINCE2, Agile, PMP, or equivalent project management qualification.
- Excellent communication, planning, and stakeholder engagement skills.
ServiceNow Project Manager - Hybrid Working in City of London employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Project Manager - Hybrid Working in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow or HR tech. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to HR project management and ServiceNow implementations. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your experience! When you get the chance to speak with potential employers, highlight your past projects and how you’ve successfully managed HR technology deployments. Real-life examples can make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace ServiceNow Project Manager - Hybrid Working in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Project Manager role. Highlight your experience with HR technology projects and ServiceNow implementations, as this will show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Don’t forget to mention your experience in complex environments and stakeholder management.
Showcase Relevant Experience: When filling out your application, be specific about your past projects. We want to see examples of your work with ServiceNow HRSD modules and how you've successfully led deployments in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Lorien
✨Know Your ServiceNow Inside Out
Make sure you brush up on your knowledge of ServiceNow, especially the HRSD modules. Be ready to discuss specific projects you've worked on and how you tackled challenges during implementation. This will show that you’re not just familiar with the platform but can also apply it effectively in real-world scenarios.
✨Showcase Your Project Management Skills
Prepare to highlight your project management experience, particularly in complex environments. Use examples from your past roles where you led HR technology projects, focusing on your approach to managing timelines, stakeholder expectations, and any methodologies like PRINCE2 or Agile that you’ve used.
✨Build Relationships with Stakeholders
Since this role involves working closely with various teams, think about how you’ve successfully built relationships in previous positions. Be ready to share examples of how you’ve engaged with HR, IT, and other stakeholders to ensure smooth project delivery and integration.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in a hybrid working environment. Think through potential challenges you might face in deploying ServiceNow solutions and how you would address them, demonstrating your strategic thinking and adaptability.
