At a Glance
- Tasks: Support underwriting teams and ensure accurate processing of risks in a dynamic insurance environment.
- Company: Join a leading UK insurance company that values collaboration and operational excellence.
- Benefits: Enjoy flexible working, professional development, and a supportive workplace culture.
- Other info: Be part of a team that prioritises employee wellbeing and career growth.
- Why this job: Make a real impact in the insurance industry while developing your skills in a hybrid role.
- Qualifications: Experience in underwriting, strong communication skills, and proficiency in Microsoft Excel required.
The predicted salary is between 35000 - 45000 € per year.
Location: London
Hybrid role - 2/3 days on site per week
Contract Type: Permanent
About the Role
A major UK insurance company is seeking an Underwriting Assistant to support multiple lines of business within its Financial Risk Solutions portfolio, including Credit Solutions, Short Term Trade Solutions and Political Risk. This is a key operational support role, acting as the primary point of contact for underwriting teams. You will be responsible for ensuring that risks and amendments are accurately processed on underwriting systems within agreed service levels. Strong organisational skills, attention to detail and effective communication are essential to succeed in this role.
About the Team
The Underwriting Support team sits within the Business Support function of Operations. The team works closely with underwriting teams, offshore processing partners, cash and credit control, and wider operational stakeholders to deliver timely, accurate and compliant processing. Operations also includes MI & Analytics, Claims Operations, Facilities, Strategic Operations and IT. Data quality, timeliness and accuracy are central to enabling the business to achieve its revenue and growth objectives.
Key Responsibilities
- Create and update documentation required to process policies and endorsements on policy administration systems.
- Liaise closely with underwriters to ensure all required information is received for timely processing.
- Maintain accurate Estimated Premium Income (EPI) data in source systems.
- Perform four‑eye checks on financial data entered by offshore processing partners.
- Respond to processing and quality control queries within agreed SLAs.
- Ensure accurate and consistent filing of documentation.
- Monitor and manage personal performance against SLAs and KPIs.
- Identify and resolve data quality and transactional issues within agreed timelines.
- Support unallocated cash and outstanding debt investigations.
- Assist with month‑end close procedures.
- Maintain system knowledge through regular hands‑on processing activity.
- Train offshore processing partners, new starters and other support teams when required.
Communication & Stakeholder Support
- Proactively flag potential backlogs or workload pressures to management.
- Provide updates on progress against service levels and KPIs.
- Respond to all queries within three business days, keeping stakeholders informed where delays occur.
- Participate actively in team meetings and regular one‑to‑ones.
- Build strong working relationships with underwriting teams, brokers and internal stakeholders.
Continuous Improvement & Team Contribution
- Support audit activity and compliance reviews.
- Help maintain accurate training and process documentation.
- Contribute ideas to improve processes, data quality and service delivery.
- Support ad hoc projects and system or process change initiatives.
- Coach and provide day‑to‑day support to junior colleagues where required.
Professional & Regulatory Standards
- Adhere to all relevant regulatory and internal policies, including conduct risk expectations.
- Comply with applicable regulatory frameworks such as SM&CR, Solvency II, data protection, financial crime and fair customer outcomes.
- Act with integrity and professionalism at all times.
Skills & Experience Required
- Relevant experience as a UA within an Insurance company.
- Strong written and verbal communication skills.
- Advanced Microsoft Excel and MS Office capability.
- Proven ability to meet tight deadlines and manage competing priorities.
- Strong attention to detail and analytical skills.
- Ability to work independently while collaborating effectively within a team.
Why Join?
You’ll be joining a leading UK insurance business that values expertise, collaboration and operational excellence. The company offers a supportive and inclusive working environment, opportunities for development, and a strong focus on flexible working and employee wellbeing.
Senior Underwriting Assistant in City of London employer: Lorien
Join a leading UK insurance company in London as a Senior Underwriting Assistant, where you will thrive in a supportive and inclusive work culture that prioritises employee wellbeing and professional development. With a hybrid working model, you will enjoy the flexibility of working 2-3 days on-site while contributing to a team that values collaboration and operational excellence, ensuring your skills are nurtured and your career is advanced in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Underwriting Assistant in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working in underwriting. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of financial risk solutions. Be ready to discuss how your skills align with the role and share examples of your attention to detail and organisational prowess.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and connect with the right opportunities. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Senior Underwriting Assistant in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Underwriting Assistant role. Highlight your relevant experience in insurance and any specific skills that match the job description, like your attention to detail and communication skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your experience with underwriting processes and how you can contribute to the team’s success.
Showcase Your Skills:Don’t forget to showcase your advanced Microsoft Excel and MS Office skills. If you have examples of how you've used these tools to improve processes or data quality, include them!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Lorien
✨Know Your Stuff
Make sure you brush up on your knowledge of underwriting processes and the specific lines of business mentioned in the job description. Familiarise yourself with terms like Credit Solutions and Political Risk, as well as the tools and systems used in the industry.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you've managed multiple tasks or projects in the past. Use specific examples that highlight your attention to detail and ability to meet tight deadlines.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to demonstrate how you've built relationships with stakeholders in previous roles and how you handle queries and updates.
✨Embrace Continuous Improvement
The company values ideas for process improvement, so think about times when you've contributed to enhancing workflows or data quality. Be ready to share these experiences and show your enthusiasm for making things better.
