At a Glance
- Tasks: Drive operational excellence and transform processes in Risk Financing.
- Company: Dynamic insurance firm focused on innovation and collaboration.
- Benefits: Competitive salary, professional growth, and a supportive work culture.
- Other info: Join a team that values continuous learning and innovation.
- Why this job: Make a real impact in shaping the future of Risk Financing operations.
- Qualifications: Experience in business operations and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an experienced Business Operations Manager to strengthen and transform the operational framework of our Risk Financing function. This is a high-impact role focused on driving operational excellence, process optimisation, innovation, and data-driven decision-making across the end-to-end reinsurance lifecycle.
Working closely with stakeholders across Finance, Claims, Actuarial, Technology, Data, Brokers, and Reinsurers, you will play a pivotal role in improving efficiency, transparency, governance, and operational performance.
What You'll Be Doing
- Operational Excellence
- Own, maintain, and continuously improve Standard Operating Procedures (SOPs) across the treaty lifecycle.
- Ensure processes are well-documented, scalable, audit-ready, and consistently applied.
- Act as the operational lead for process governance, controls, and clarity.
- Process Optimisation & Transformation
- Identify inefficiencies, duplication, and operational bottlenecks.
- Design and implement streamlined processes that enhance efficiency and reduce complexity.
- Apply continuous improvement methodologies such as Lean and Six Sigma.
- Partner with Technology and Data teams to drive automation and simplification initiatives.
- Innovation & Continuous Improvement
- Introduce innovative tools, dashboards, and ways of working.
- Embed operational KPIs and performance metrics into daily management practices.
- Translate strategic objectives into practical operational enhancements.
- Data & Insights
- Improve data quality, governance, and usability across reinsurance systems.
- Support management and executive reporting through meaningful operational insights.
- Leverage data to improve decision-making and business outcomes.
- Stakeholder Management
- Build strong relationships across multiple business functions.
- Coordinate cross-functional initiatives and ensure effective collaboration.
- Drive alignment on priorities, ownership, and delivery timelines.
- Governance & Risk Management
- Identify and mitigate operational risks within Risk Financing processes.
- Support audits, reviews, and governance forums with clear documentation and insights.
- Ensure appropriate controls and regulatory standards are maintained.
What We're Looking For
- Significant experience in business operations, operational management, transformation, or process improvement within insurance or reinsurance.
- Strong understanding of reinsurance structures and end-to-end lifecycle operations.
- Proven expertise in operational excellence, process optimisation, and continuous improvement.
- Ability to work collaboratively across multiple functions and influence stakeholders at all levels.
- Strong analytical and problem-solving skills with a data-driven mindset.
- Experience with reinsurance systems, reporting platforms, and operational data.
- Advanced Power BI skills, including dashboard development and data modelling.
- Familiarity with Lean, Six Sigma, or similar methodologies.
- Experience supporting audits, regulatory reviews, or governance activities.
- Change management and transformation delivery experience would be advantageous.
Why Join Us?
This is an opportunity to make a tangible impact within a critical business function, leading meaningful operational improvements and helping shape the future of Risk Financing operations. You'll work alongside talented professionals in a collaborative environment that values innovation, continuous learning, and professional growth.
Reinsurance Operations Manager in City of London employer: Lorien
Join a forward-thinking company that prioritises operational excellence and innovation in the heart of London. As a Business Operations Manager, you will thrive in a collaborative culture that encourages continuous learning and professional development, while making a significant impact on the Risk Financing function. With a focus on data-driven decision-making and process optimisation, you'll be part of a team that values your expertise and supports your growth in a dynamic industry.
