At a Glance
- Tasks: Create engaging training materials and deliver dynamic sessions to large groups.
- Company: Join a leading insurance client with a focus on innovation and growth.
- Benefits: Flexible hybrid work, competitive pay, and opportunities for professional development.
- Other info: Collaborative environment with opportunities for feedback and continuous improvement.
- Why this job: Make a real difference by empowering others with essential product knowledge.
- Qualifications: Experience in insurance and strong communication skills are a must.
The predicted salary is between 35000 - 42000 £ per year.
We are currently recruiting for a Product Trainer with an insurance background to join one of our insurance clients on a 6-month contract. Hybrid - adhoc to London and Ipswich.
- Develop high-quality, role-specific training materials from product briefs, including facilitator guides, learner workbooks, quick reference materials, e-learning scripts, and knowledge base content.
- Contribute to and maintain the in-product AI assistant knowledge base, ensuring content is accurate and up to date.
- Scope and plan content build activity in collaboration with the Training Manager, aligning to delivery timelines.
- Deliver engaging training sessions to large cohorts (approx. 50 learners) across in-person, virtual, and hybrid formats.
- Facilitate Train-the-Trainer workshops, covering product knowledge, delivery approach, and common challenges.
- Provide ongoing coaching and support to regional trainers, ensuring quality and consistency during rollout.
- Keep regional trainers updated on product changes to ensure training materials remain current.
- Provide post-go-live support and reinforcement, working alongside digital/AI support tools.
- Capture and escalate feedback to continuously improve training content and delivery.
Product Trainer (Field) in City of London employer: Lorien
Join a forward-thinking company in Manchester that values technical expertise and offers a dynamic work culture. With a focus on hybrid working, flexible hours, and a strong emphasis on employee growth, this role provides the opportunity to lead impactful projects while maintaining a hands-on engineering position. Enjoy a competitive salary, annual bonus, and the chance to shape the future of corporate infrastructure services in a supportive environment.
We think you need these skills to ace Product Trainer (Field) in City of London
Training Material Development
Facilitator Guides Creation
E-Learning Script Writing
Knowledge Base Management
Content Planning and Scoping
Training Delivery
Virtual Training Facilitation
