Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive impactful change management activities and support Salesforce CRM implementation.
- Company: Leading insurance firm with a focus on innovation and collaboration.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Be a key player in transforming business processes and enhancing user adoption.
- Qualifications: Experience in change management and strong stakeholder engagement skills.
- Other info: Join a dynamic team dedicated to driving successful global change initiatives.
The predicted salary is between 36000 - 60000 £ per year.
Our client in the Insurance sector are currently looking to hire a Senior Change Manager with Salesforce CRM experience to join the team on a hybrid working basis, with the office being based in London.
The team are seeking an experienced Change Manager who will play a pivotal role in driving business change activities across the programme, working as part of the Change Workstream with other Change Managers. To support the implementation, the team are looking for a proactive individual who can drive the day to change management activities forward, working through the impacts of the changes and supporting the business with adoption.
Working in conjunction with the Programme Team and wider Change Team, this role will primarily be supporting the delivery of the following change management scope:
- Change Planning and Delivery: Work to plan and implement the change strategy, developing appropriate change management interventions (such as change impact assessment) in collaboration with the Programme Team and other Change Managers. Create clear, compelling communication and training materials to support understanding and adoption of the CRM system.
- Stakeholder Management: Build strong relationships with stakeholders at all levels, including leadership, project teams, and end-users, to foster engagement to the new system.
- Change Impact Assessment and Business Readiness: Using prescribed change methodology conduct thorough analysis with the Programme Team to identify and understand the impact of the change on business stakeholders and readiness. Identify key readiness criteria with stakeholders and drive business readiness forward to ensure successful implementation.
- Communications Management: Support the delivery of the communication plan, ensuring timely execution at both programme and local business levels, working with our Group Communications Team and other Change Managers to ensure aligned messaging. Build a network of people within the programme and business who understand and can communicate the changes to ensure teams are aware of progress and impacts throughout the project.
- Metrics & Evaluation: Support the measurement of change initiatives through key performance indicators (KPIs) and regularly evaluate progress against established metrics. Use feedback and data to continuously improve change management and develop strategies as the business adopts the new collaboration and communication ecosystem.
Previous experience in a similar change management role where you would have gained extensive experience in delivering change for complex global change programmes.
Strong change management skills, with a focus on timely delivery.
Excellent relationship management and interpersonal skills and an ability to work with a variety of stakeholders and senior managers within a complex and busy organisation.
Strong communication skills, with the ability to craft clear, engaging content for diverse, global audiences.
Experience with Salesforce and CRM would be beneficial.
A certification in change management is desirable.
Change Management - Manager & Senior Manager in City of London employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Management - Manager & Senior Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance sector or those who have experience with Salesforce CRM. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common change management scenarios. Think about how you’d handle stakeholder resistance or implement a new system. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your communication skills! Create a portfolio of your previous change management materials, like training guides or communication plans. This will demonstrate your ability to craft clear content for diverse audiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Change Management - Manager & Senior Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Change Manager. Highlight your Salesforce CRM experience and any relevant change management projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about change management and how you can drive business change activities. Be sure to mention your experience with stakeholder management and communication strategies.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your change management skills. Use metrics where possible to show how you’ve successfully implemented change in previous positions. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lorien
✨Know Your Change Management Methodologies
Make sure you brush up on the change management methodologies relevant to the role. Be ready to discuss how you've applied these in past projects, especially in complex global programmes. This will show your depth of knowledge and experience.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples that highlight your ability to build strong relationships with stakeholders at all levels. Think about times when you successfully engaged leadership or end-users to foster adoption of new systems. This is crucial for the role!
✨Communicate Clearly and Effectively
Since the role involves crafting communication materials, practice articulating your thoughts clearly. You might be asked to explain a complex change in simple terms, so be ready to demonstrate your communication skills during the interview.
✨Be Metrics-Driven
Familiarise yourself with key performance indicators (KPIs) related to change management. Be prepared to discuss how you've used metrics to evaluate the success of change initiatives in the past. This will show that you understand the importance of measuring impact.