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- Tasks: Drive business change activities and support CRM implementation in a dynamic insurance environment.
- Company: Leading insurance firm with a focus on innovation and collaboration.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be a key player in transforming business processes and enhancing user adoption of new technologies.
- Qualifications: Experience in change management and Salesforce CRM is essential.
- Other info: Join a supportive team and make a real impact in a fast-paced industry.
The predicted salary is between 36000 - 60000 £ per year.
Our client in the Insurance sector are currently looking to hire a Senior Change Manager with Salesforce CRM experience to join the team on a hybrid working basis, with the office being based in London. The team are seeking an experienced Change Manager who will play a pivotal role in driving business change activities across the programme, working as part of the Change Workstream with other Change Managers. To support the implementation, the team are looking for a proactive individual who can drive the day to day change management activities forward, working through the impacts of the changes and supporting the business with adoption.
Role Responsibilities:
- Change Planning and Delivery: Work to plan and implement the change strategy, developing appropriate change management interventions (such as change impact assessment) in collaboration with the Programme Team and other Change Managers. Create clear, compelling communication and training materials to support understanding and adoption of the CRM system.
- Stakeholder Management: Undertake stakeholder mapping and analysis, identify potential sources of resistance to change and support in the development of strategies to mitigate resistance, ensuring a smooth transition to the new technologies. Build strong relationships with stakeholders at all levels, including leadership, project teams, and end-users, to foster engagement to the new system.
- Change Impact Assessment and Business Readiness: Using prescribed change methodology conduct thorough analysis with the Programme Team to identify and understand the impact of the change on business stakeholders and readiness. Collaborate with key stakeholders to identify and prioritise areas of impact, ensuring an understanding of the change landscape. Identify key readiness criteria with stakeholders and drive business readiness forward to ensure successful implementation.
- Communications Management: Support the delivery of the communication plan, ensuring timely execution at both programme and local business levels, working with our Group Communications Team and other Change Managers to ensure aligned messaging. Produce and maintain effective communication channels and materials. Build a network of people within the programme and business who understand and can communicate the changes to ensure teams are aware of progress and impacts throughout the project.
Change Manager employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance sector and let them know you're on the lookout for a Senior Change Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your Salesforce CRM knowledge. Make sure you can talk confidently about change management strategies and how you've successfully driven business change in the past. We want you to shine!
✨Tip Number 3
Don’t forget to showcase your stakeholder management skills! Be ready to discuss how you've built relationships and managed resistance in previous roles. This is key for a Change Manager, and we want to hear your success stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Change Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Change Manager role. Highlight your Salesforce CRM experience and any relevant change management projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven change in previous positions and how you can bring that expertise to our team.
Showcase Your Stakeholder Management Skills: In your application, emphasise your experience with stakeholder mapping and engagement. We love seeing candidates who can build strong relationships and manage resistance effectively, so make sure to include relevant examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Lorien
✨Know Your Change Management Methodologies
Make sure you brush up on the change management methodologies relevant to the role. Be ready to discuss how you've applied these in past projects, especially in relation to CRM systems like Salesforce. This shows you’re not just familiar with the theory but can also put it into practice.
✨Prepare for Stakeholder Scenarios
Think about potential stakeholder scenarios you might face in this role. Prepare examples of how you've successfully managed resistance to change in the past. This will demonstrate your ability to build relationships and engage effectively with various stakeholders.
✨Showcase Your Communication Skills
Since communication is key in change management, be prepared to share examples of how you've created compelling training materials or communication plans. Highlight your ability to tailor messages for different audiences, ensuring everyone understands the changes being implemented.
✨Understand the Business Impact
Familiarise yourself with the specific impacts of change on business operations, particularly in the insurance sector. Be ready to discuss how you would conduct a change impact assessment and what criteria you would use to gauge business readiness for new technologies.
