CCaaS Platform Product Owner - Hybrid (UK & Ireland)

CCaaS Platform Product Owner - Hybrid (UK & Ireland)

Full-Time 50000 - 65000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Own and manage a customer engagement platform, prioritising backlogs and driving cost reduction.
  • Company: Lorien, a leader in tech solutions across the UK and Ireland.
  • Benefits: Hybrid work model, flexible locations, and opportunities for professional growth.
  • Other info: Join a dynamic team and enhance your career in a pivotal role.
  • Why this job: Make a real impact on customer engagement while leading Agile practices.
  • Qualifications: Experience with customer platforms and strong stakeholder management skills.

The predicted salary is between 50000 - 65000 £ per year.

Lorien is seeking an experienced Technical Product Owner for a pivotal role across the UK and Ireland. You will own a customer engagement platform, managing delivery, backlog prioritisation, and stakeholder engagement.

Your responsibilities include driving cost reduction initiatives, leading Agile practices, and ensuring effective collaboration across markets.

Candidates should have substantial experience in customer platforms and strong stakeholder management skills.

Work model is hybrid with a flexible location across Reading, Dublin, or Perth.

CCaaS Platform Product Owner - Hybrid (UK & Ireland) employer: Lorien

Lorien is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact customer engagement across the UK and Ireland. With a hybrid work model and flexible locations in Reading, Dublin, or Perth, employees enjoy a healthy work-life balance alongside opportunities for professional growth and development in a supportive environment. Join us to be part of a forward-thinking team that champions Agile practices and prioritises stakeholder engagement, making every day at Lorien both meaningful and rewarding.

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Contact Details:

Lorien Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CCaaS Platform Product Owner - Hybrid (UK & Ireland)

Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that CCaaS Platform Product Owner role.

Tip Number 2

Prepare for those interviews by practising common questions related to customer engagement platforms and Agile methodologies. We suggest doing mock interviews with friends or using online resources to boost your confidence and refine your answers.

Tip Number 3

Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing delivery and stakeholder engagement. We want to see how you’ve driven cost reduction initiatives in previous roles.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace CCaaS Platform Product Owner - Hybrid (UK & Ireland)

Technical Product Ownership
Customer Engagement Platforms
Backlog Prioritisation
Stakeholder Management
Agile Practices
Cost Reduction Initiatives
Collaboration Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of CCaaS Platform Product Owner. Highlight your experience with customer engagement platforms and Agile practices, as these are key for us.

Showcase Stakeholder Management Skills:We want to see how you've effectively engaged with stakeholders in the past. Include specific examples that demonstrate your ability to manage relationships and drive initiatives.

Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant experience and skills.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to review your application and get back to you quickly!

How to prepare for a job interview at Lorien

Know Your Product Inside Out

As a Technical Product Owner, it's crucial to have a deep understanding of customer engagement platforms. Research the specific platform you'll be working with and be ready to discuss its features, benefits, and any recent updates. This shows your genuine interest and expertise.

Showcase Your Agile Experience

Since leading Agile practices is part of the role, prepare examples from your past experiences where you've successfully implemented Agile methodologies. Be ready to discuss how you managed backlogs and prioritised tasks to drive project success.

Engage Stakeholders Effectively

Stakeholder management is key in this position. Think of instances where you've successfully engaged stakeholders, resolved conflicts, or gathered feedback. Highlight your communication skills and how you ensure everyone is on the same page.

Demonstrate Cost Reduction Initiatives

The job involves driving cost reduction initiatives, so come prepared with examples of how you've identified cost-saving opportunities in previous roles. Discuss the strategies you employed and the impact they had on the overall project or company.