Purpose of Your Role One of the UK's leading AV solutions specialists is recruiting for a Business Systems Analyst. As a Business Systems Analyst, you are the owner for Salesforce, and the process authority within our AI Enablement team. You turn what the business needs into a clear, prioritised roadmap - and, because you understand how work really flows, you are the person who spots where AI and automation can take work away and makes sure it lands in the systems people use every day. You own the backlog and set priorities by business value, applying process thinking before anything is built. That same understanding of how work flows is where the team finds its best enablement opportunities - you surface them, scope them, and hand them on to be built. You are also the working-level intelligent client to our managed service partner, translating business needs into well-scoped requirements so no work reaches them without that thinking applied first, while the AI Enablement Lead holds the commercial relationship and escalation. As Business Systems Analyst, own the backlog and roadmap for Salesforce, prioritising by business value; map and improve the processes those systems support, using that view to surface where AI and automation can remove work; act as the working-level intelligent client to our managed service partner; and build internal knowledge of how our systems work so capability sits with the business, not only with external partners. How You will do This Business Systems Ownership Own the backlog and roadmap for Salesforce, prioritising by business value and outcome rather than volume of requests Act as the single point of clarity for what the systems should do and why, working closely with the teams that rely on them Translate business needs into clear, well-scoped requirements and user stories, applying business process thinking before anything is built Act as the working-level intelligent client to our managed service partner - scoping and prioritising work day-to-day Make sure changes are tested, adopted, and actually deliver the intended benefit, rather than simply shipped Enabling AI
Business Systems Analyst employer: Lorien
As a leading employer in the Cyber Security sector, we offer an engaging work culture that prioritises collaboration and innovation. Our Stevenage location provides a dynamic environment where employees can thrive, with opportunities for professional growth and development, including support for further security clearances. Join us to be part of a team dedicated to countering cyber threats while enjoying competitive pay and a commitment to employee well-being.
