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- Tasks: Lead digital fulfilment projects and collaborate with teams to enhance supply chain efficiency.
- Company: Join a dynamic team in a leading retail environment focused on innovation.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact on digital fulfilment and shape the future of retail.
- Qualifications: Experience with Order Management Systems and knowledge of fulfilment processes required.
- Other info: Exciting opportunity for career advancement in a fast-paced environment.
The predicted salary is between 48000 - 72000 £ per year.
6‑month contract | Inside IR35
London or Leeds (London preferred)
Hybrid: 2-3 days onsite
Our client is seeking an experienced Senior Business Analyst to join the Digital Fulfilment / OMS Sterling product team. This role supports both Retail and Supply Chain functions and partners closely with the Supply Chain and Digital teams.
You will work end‑to‑end across requirements, solution design, testing, and change delivery for key digital fulfilment initiatives.
Key Responsibilities- Act as an end‑to‑end BA across demand gathering, requirements definition, solution walkthroughs, and test script creation.
- Ensure solutions are fit for purpose and aligned to business needs.
- Work with the Change Analyst team to raise, refine, and manage tickets.
- Support delivery of large-scale digital fulfilment projects.
- Collaborate closely with the EU BA, with potential cross‑regional joint delivery.
- Strong background in Order Management Systems, ideally Sterling OMS (or comparable OMS platforms).
- Experience in omnichannel retail environments.
- Knowledge of fulfilment processes, including store-based and/or warehouse-based fulfilment.
Business Analyst - Supply Chain & OMS employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Supply Chain & OMS
✨Tip Number 1
Network like a pro! Reach out to your connections in the supply chain and digital fulfilment space. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of Order Management Systems, especially Sterling OMS. We want you to be able to showcase your expertise and how it aligns with the role.
✨Tip Number 3
Don’t forget to tailor your approach! When you apply through our website, make sure to highlight your experience in omnichannel retail environments and fulfilment processes. Show them you’re the perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Plus, it shows your enthusiasm for the role and the company. Let’s make sure they remember you!
We think you need these skills to ace Business Analyst - Supply Chain & OMS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight your experience with Order Management Systems and any relevant projects you've worked on in digital fulfilment. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in omnichannel retail environments and how you can contribute to our team. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: As a Business Analyst, problem-solving is key. In your application, share examples of how you've tackled challenges in previous roles, especially related to supply chain or digital fulfilment. We love seeing real-world applications of your skills!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Lorien
✨Know Your OMS Inside Out
Make sure you brush up on your knowledge of Order Management Systems, especially Sterling OMS. Be ready to discuss how you've used these systems in past roles and how they relate to the digital fulfilment process.
✨Showcase Your Collaboration Skills
This role requires working closely with various teams, so be prepared to share examples of how you've successfully collaborated in previous projects. Highlight any experience you have in cross-regional teamwork or managing stakeholder expectations.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to supply chain and fulfilment processes. Think through some scenarios beforehand and be ready to explain your thought process and decision-making.
✨Demonstrate Your Change Management Experience
Since you'll be working with the Change Analyst team, it’s crucial to show your understanding of change management processes. Prepare to discuss how you've raised and managed tickets in the past and how you ensure solutions meet business needs.
