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For Companies At a Glance
- Tasks: Provide top-notch IT support and manage tech requests for a dynamic team.
- Company: Leading UK support services provider with a focus on innovation.
- Benefits: Hybrid work model, competitive pay, and opportunities for skill development.
- Why this job: Join a vibrant team and enhance your tech skills while helping others.
- Qualifications: Experience with M365 Admin and strong troubleshooting abilities.
- Other info: Fast-paced environment with great potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading support services provider in the UK is looking for an IT Support Engineer to deliver high-quality 1st and 2nd line support to employees. The role involves provisioning laptops, managing support requests, and collaborating with the Infrastructure team.
Ideal candidates are skilled in M365 Admin and troubleshooting, with a strong focus on customer service in a dynamic working environment. This position requires a proactive approach and excellent communication skills.
IT Support Engineer — Hybrid (1st/2nd Line) in Bradford employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer — Hybrid (1st/2nd Line) in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your M365 Admin expertise and troubleshooting abilities during interviews. Bring examples of how you've solved problems in the past to really impress the hiring team.
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you email that highlights your enthusiasm for the role. It shows you're genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right fit. Plus, it gives us a chance to see your application first-hand and connect with you directly.
We think you need these skills to ace IT Support Engineer — Hybrid (1st/2nd Line) in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with M365 Admin and troubleshooting. We want to see how your skills match the role, so don’t be shy about showcasing your customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Communication Skills: Since this role involves collaborating with the Infrastructure team and supporting employees, make sure your application reflects your excellent communication skills. We love candidates who can convey technical info in a clear and approachable way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lorien
✨Know Your Tech Inside Out
Make sure you brush up on your M365 Admin skills and troubleshooting techniques. Be ready to discuss specific scenarios where you've successfully resolved issues, as this will show your practical knowledge and problem-solving abilities.
✨Showcase Your Customer Service Skills
Since the role emphasises customer service, prepare examples of how you've provided excellent support in previous roles. Think about times when you went above and beyond to help a colleague or client, and be ready to share those stories.
✨Be Proactive in Your Approach
Demonstrate your proactive mindset by discussing how you anticipate potential IT issues before they arise. Share any experiences where you implemented solutions that improved efficiency or user satisfaction, as this aligns with what they're looking for.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. Practice explaining technical concepts in simple terms, as you may need to assist non-technical staff. During the interview, maintain eye contact and engage with your interviewer to convey confidence and clarity.
