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For Companies At a Glance
- Tasks: Deliver top-notch IT infrastructure support and enhance customer experience.
- Company: Join a dynamic team in Bradford focused on service excellence.
- Benefits: Competitive pay at £28 per hour with a 3-month contract.
- Why this job: Make a real difference in IT services while developing your skills.
- Qualifications: Experience with server, storage, and network technologies required.
- Other info: Opportunity to mentor others and grow in a supportive environment.
The predicted salary is between 56000 - 64000 £ per year.
My client is looking for an Infrastructure Engineer to join their team. This role's core purpose is to deliver high-quality end-user and infrastructure support, ensuring agreed service levels are met or exceeded, while continuously improving services and customer experience.
Key Responsibilities
- Deliver and support IT infrastructure and end-user services in line with agreed service levels.
- Support continuous service improvement, embedding customer care and service excellence as core values.
- Follow IT service management (ITIL) processes, ensuring consistency, accurate documentation, and effective use of service management tools.
- Collaborate with colleagues to identify, investigate, and resolve system and service issues, including preventative measures.
- Provide specialist technical advice and guidance, including mentoring less experienced colleagues.
- Manage and protect confidential and sensitive information, ensuring compliance with legislation (e.g. DPA, FOI).
- Supervise external technical consultants when required and deputise for senior managers as needed.
Essential Knowledge and Technical Skills
- Server, storage, and email technologies (physical & virtual environments, Exchange, VMware/Hyper-V).
- Desktop, workspace, and virtual desktop technologies (Citrix, Windows environments).
- Network, security, telephony (Cisco, Nexus, Mitel VOIP).
- Datacentre, monitoring, bulk printing, and midrange systems.
Infrastructure Engineer in Bradford employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer in Bradford
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just chat with folks on LinkedIn. You never know who might have a lead on that perfect Infrastructure Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with server, storage, and email technologies. Share specific examples of how you've improved services or resolved issues in past roles.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you note. It keeps you fresh in their minds and shows you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be the right fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Infrastructure Engineer in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with server, storage, and email technologies, as well as any relevant ITIL processes you've followed. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've identified and resolved system issues in the past. We love candidates who can demonstrate their ability to improve services and enhance customer experience, so don’t hold back!
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A bit of warmth and authenticity can make your application stand out. Remember, we’re looking for team players who fit our culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Lorien
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of server, storage, and email technologies. Be ready to discuss your experience with physical and virtual environments, Exchange, and VMware/Hyper-V. The more confident you are in these areas, the better you'll impress your interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved system and service issues in the past. Highlight any preventative measures you've implemented to improve service delivery. This will demonstrate your proactive approach and commitment to continuous service improvement.
✨Emphasise Customer Care
Since customer care and service excellence are core values for this role, be ready to share instances where you've gone above and beyond to support end-users. Discuss how you ensure that service levels are met or exceeded, and how you handle feedback from users.
✨Familiarise Yourself with ITIL Processes
Understanding IT service management processes is crucial. Be prepared to talk about how you've followed ITIL practices in your previous roles, ensuring consistency and effective use of service management tools. This shows that you can integrate seamlessly into their existing framework.