At a Glance
- Tasks: Lead the design of AI-enabled services and drive impactful initiatives.
- Company: Join a forward-thinking company at the forefront of AI transformation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate across teams in a dynamic environment focused on innovation.
- Why this job: Shape the future of AI in a high-impact role with real organisational influence.
- Qualifications: Experience in service design and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 € per year.
Location: Basingstoke (Hybrid)
We're looking for a Senior Service Designer (AI) to lead the design and delivery of AI-enabled services across a large People function. This is a high-impact role at the intersection of service design, AI, transformation and governance, shaping how AI drives real business value.
What you'll be doing:
- Leading discovery sessions to identify and shape AI use cases
- Designing end-to-end, AI-enabled services (journeys, blueprints, operating models)
- Building compelling business cases and influencing senior stakeholders
- Driving delivery of AI initiatives with clear governance and reporting
- Ensuring alignment with risk, compliance and responsible AI standards
- Designing human-in-the-loop services with transparency and control
- Defining KPIs and continuously improving service performance
What we're looking for:
- Proven experience leading service design or transformation programmes
- Experience delivering services where AI or automation is a key driver
- Strong stakeholder management and workshop facilitation skills
- Ability to develop business cases and influence at senior/executive level
- Experience working across complex governance and compliance environments
- Comfortable working cross-functionally across tech, data and business teams
Why join?
- Lead the adoption of AI across a critical business function
- Shape new service models and influence strategic investment
- Work in a high-visibility role with real organisational impact
If you're passionate about combining service design, AI and transformation - apply now.
Senior Service Designer (AI) in Basingstoke employer: Lorien
At our Basingstoke location, we pride ourselves on fostering a collaborative and innovative work culture that empowers employees to lead transformative AI initiatives. As a Senior Service Designer, you will have access to exceptional growth opportunities, working alongside talented professionals in a hybrid environment that values flexibility and work-life balance. Join us to make a meaningful impact while shaping the future of AI-enabled services within a supportive and dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Designer (AI) in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Service Designer role.
✨Tip Number 2
Prepare for those interviews by practising your storytelling skills. We want you to showcase your experience with AI and service design in a way that captivates your interviewers. Use real examples to demonstrate how you've influenced stakeholders and driven successful projects.
✨Tip Number 3
Don’t forget to research the company culture and values! We believe that aligning with the organisation's mission is key. Tailor your responses to show how your passion for AI and service design fits into their vision.
✨Tip Number 4
Finally, apply through our website! We make it easy for you to submit your application directly, and it shows your genuine interest in joining us. Plus, it helps us keep track of your application better!
We think you need these skills to ace Senior Service Designer (AI) in Basingstoke
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in service design and AI. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Impact:When detailing your past roles, focus on the impact you’ve made. Use metrics and examples to illustrate how you've driven transformation or delivered AI-enabled services. We love seeing tangible results!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who’s not just qualified but also a great fit for our team culture. Share your passion for service design and AI!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lorien
✨Know Your AI Inside Out
Make sure you brush up on the latest trends and technologies in AI, especially as they relate to service design. Be ready to discuss how you've applied AI in previous roles and how it can drive business value in this position.
✨Master Stakeholder Management
Prepare examples of how you've successfully influenced senior stakeholders in the past. Think about specific situations where your communication and facilitation skills made a difference, and be ready to share these stories during the interview.
✨Showcase Your Service Design Experience
Be prepared to discuss your experience with end-to-end service design, particularly in AI-enabled services. Bring along any relevant case studies or blueprints that demonstrate your ability to create compelling business cases and deliver impactful results.
✨Understand Governance and Compliance
Familiarise yourself with the governance and compliance frameworks relevant to AI initiatives. Be ready to talk about how you've navigated complex environments in the past and how you ensure alignment with risk and responsible AI standards.
