Lorien in Altrincham is seeking an experienced Lead Service Desk Engineer to oversee daily service desk operations and mentor a team of engineers. You will ensure high-quality IT support across the organisation and act as a senior escalation point.
You’ll lead, coach and support engineers, manage queues, and collaborate with stakeholders to drive service improvements while handling on-site and remote support in a busy IT environment.
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Lead Service Desk Engineer - Mentor, Manage & Improve IT Support in Altrincham employer: Lorien
As a leading employer in the Cyber Security sector, we offer an engaging work culture that prioritises collaboration and innovation. Our Stevenage location provides a dynamic environment where employees can thrive, with opportunities for professional growth and development, including support for further security clearances. Join us to be part of a team dedicated to countering cyber threats while enjoying competitive pay and a commitment to employee well-being.
