At a Glance
- Tasks: Support underwriting teams by processing risks and maintaining accurate documentation.
- Company: Join a leading UK insurance company with a focus on collaboration and operational excellence.
- Benefits: Enjoy flexible working, professional development, and a supportive work environment.
- Other info: Dynamic team environment with opportunities for growth and learning.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Experience in insurance or financial services, strong communication, and attention to detail.
The predicted salary is between 24000 - 28000 £ per year.
A major UK insurance company is seeking an Underwriting Assistant in Solutions and Political Risk. This is a key operational support role, acting as the primary point of contact for underwriting teams. You will be responsible for ensuring that risks and amendments are accurately processed on underwriting systems within agreed service levels. Strong organisational skills, attention to detail and effective communication are essential to succeed in this role.
The Underwriting Support team sits within the Business Support function of Operations. The team works closely with underwriting teams, offshore processing partners, cash and credit control, and wider operational stakeholders to deliver timely, accurate and compliant processing. Data quality, timeliness and accuracy are central to enabling the business to achieve its revenue and growth objectives.
Key Responsibilities- Create and update documentation required to process policies and endorsements on policy administration systems.
- Liaise closely with underwriters to ensure all required information is received for timely processing.
- Maintain accurate Estimated Premium Income (EPI) data in source systems.
- Perform four‑eye checks on financial data entered by offshore processing partners.
- Respond to processing and quality control queries within agreed SLAs.
- Ensure accurate and consistent filing of documentation.
- Monitor and manage personal performance against SLAs and KPIs.
- Identify and resolve data quality and transactional issues within agreed timelines.
- Support unallocated cash and outstanding debt investigations.
- Assist with month‑end close procedures.
- Maintain system knowledge through regular hands‑on processing activity.
- Train offshore processing partners, new starters and other support teams when required.
- Proactively flag potential backlogs or workload pressures to management.
- Provide updates on progress against service levels and KPIs.
- Respond to all queries within three business days, keeping stakeholders informed where delays occur.
- Participate actively in team meetings and regular one‑to‑ones.
- Build strong working relationships with underwriting teams, brokers and internal stakeholders.
- Support audit activity and compliance reviews.
- Help maintain accurate training and process documentation.
- Contribute ideas to improve processes, data quality and service delivery.
- Support ad hoc projects and system or process change initiatives.
- Coach and provide day‑to‑day support to junior colleagues where required.
- Adhere to all relevant regulatory and internal policies, including conduct risk expectations.
- Comply with applicable regulatory frameworks such as SM&CR, Solvency II, data protection, financial crime and fair customer outcomes.
- Act with integrity and professionalism at all times.
- Relevant insurance or Financial Services experience at Admin level.
- Strong written and verbal communication skills.
- Advanced Microsoft Excel and MS Office capability.
- Proven ability to meet tight deadlines and manage competing priorities.
- Strong attention to detail and analytical skills.
- Ability to work independently while collaborating effectively within a team.
You’ll be joining a leading UK insurance business that values expertise, collaboration and operational excellence. The company offers a supportive and inclusive working environment, opportunities for development, and a strong focus on flexible working and employee wellbeing.
Administrative Assistant employer: Lorien
Join a leading UK insurance company that prioritises expertise and collaboration, offering a supportive and inclusive work environment in the heart of London. With a strong focus on employee wellbeing and flexible working arrangements, this role as an Administrative Assistant provides ample opportunities for professional growth and development within a dynamic team dedicated to operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lorien). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lorien. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lorien.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lorien. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lorien
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lorien to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lorien, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lorien's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
