Strategic IT Service Delivery Analyst

Strategic IT Service Delivery Analyst

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Lorien Resourcing

At a Glance

  • Tasks: Analyse IT services to enhance quality and ensure business continuity.
  • Company: Join Lorien's DIGITAL team in the exciting Renewables sector.
  • Benefits: Competitive salary, opportunities for continuous improvement, and a focus on customer satisfaction.
  • Other info: Dynamic role with opportunities for growth and development in a thriving industry.
  • Why this job: Make a real impact by delivering reliable IT services and collaborating with stakeholders.
  • Qualifications: Experience with ServiceNow and Agile practices, plus strong stakeholder management skills.

The predicted salary is between 35000 - 45000 Β£ per year.

Lorien is looking for an enthusiastic Service Delivery Analyst to join their DIGITAL team, supporting the Renewables Business. You will analyze operational IT services to enhance quality and ensure business continuity, while collaborating closely with stakeholders to deliver reliable IT services.

The ideal candidate will excel in stakeholder management, have experience working with ServiceNow, and possess a solid understanding of Agile practices. Opportunities for continuous improvement and customer satisfaction are key components of this role.

Strategic IT Service Delivery Analyst employer: Lorien Resourcing

Lorien is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our DIGITAL team dedicated to the Renewables Business. We prioritise employee growth through continuous improvement opportunities and provide a supportive environment where your contributions directly impact customer satisfaction and service quality. Join us in a location that champions sustainability and technological advancement, making your role both meaningful and rewarding.

Lorien Resourcing

Contact Details:

Lorien Resourcing Recruitment Team

We think you need these skills to ace Strategic IT Service Delivery Analyst

Stakeholder Management
ServiceNow
Agile Practices
Operational Analysis
Quality Enhancement
Business Continuity
Continuous Improvement