At a Glance
- Tasks: Plan and manage essential field operations for a leading utilities organisation.
- Company: Join a top utilities company making a difference in Scotland.
- Benefits: Competitive daily rate, hybrid working, and a dynamic work environment.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be the key link between teams and customers, ensuring smooth operations.
- Qualifications: Strong organisational skills and ability to manage multiple priorities.
The predicted salary is between 39600 - 46680 β¬ per year.
Location: Glasgow (Hybrid)
Rate: Β£180-Β£215 per day (Inside IR35)
Duration: 12 months
Start: Immediately
Working pattern: Monday to Friday, 08:00 - 15:30
We're working with a leading utilities organisation supporting critical infrastructure across Scotland, currently looking to bring in a Planning Technician to join their Customer Response and Streetworks team. This is a fantastic opportunity to play a key role in coordinating essential field operations, ensuring work is delivered efficiently while maintaining a strong focus on customer experience.
The Role
As a Planning Technician, you'll be responsible for planning, scheduling, and managing a high volume of reactive and customer-driven work, including repairs and streetworks activity. You'll act as the central point of contact between field teams, customers, and key stakeholders, ensuring work is prioritised effectively, delivered in line with SLAs, and communicated clearly throughout. This is a fast-paced, operational environment where no two days are the same, and the ability to balance competing priorities is essential.
Responsibilities
- Plan and schedule reactive and planned works
Planning Technician employer: Lorien Resourcing
Join a leading utilities organisation in Glasgow, where you will be part of a dynamic team dedicated to supporting critical infrastructure across Scotland. With a strong emphasis on employee growth and a collaborative work culture, this role offers the chance to make a meaningful impact while enjoying a hybrid working model and competitive daily rates. Experience a workplace that values customer experience and operational excellence, providing you with unique opportunities to develop your skills in a fast-paced environment.
StudySmarter Expert Adviceπ€«
We think this is how you could land Planning Technician
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute as a Planning Technician. Tailor your answers to show you're the perfect fit for their team.
β¨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
β¨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Planning Technician
Some tips for your application π«‘
Tailor Your CV:Make sure your CV is tailored to the Planning Technician role. Highlight relevant experience in planning, scheduling, and managing work, especially in fast-paced environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your customer service focus and ability to juggle multiple tasks, as these are key for us in this position.
Showcase Your Communication Skills:As a Planning Technician, you'll be the go-to person for communication between teams and customers. Make sure your application reflects your strong communication skills, whether it's through clear language in your CV or examples in your cover letter.
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Lorien Resourcing
β¨Know Your Stuff
Make sure you understand the role of a Planning Technician inside out. Familiarise yourself with the key responsibilities like planning, scheduling, and managing reactive work. Brush up on relevant tools and software that might be used in the role, as this will show your potential employer that you're ready to hit the ground running.
β¨Showcase Your Communication Skills
Since you'll be the central point of contact between field teams, customers, and stakeholders, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated in past roles, especially in fast-paced environments. This will help illustrate your ability to keep everyone informed and engaged.
β¨Prioritisation is Key
In a role where no two days are the same, being able to balance competing priorities is essential. Think of specific instances where you've successfully managed multiple tasks or projects at once. Be ready to discuss your approach to prioritising work and how you ensure deadlines are met without compromising quality.
β¨Emphasise Customer Experience
This position has a strong focus on customer experience, so be prepared to talk about how you've contributed to positive customer interactions in the past. Share stories that highlight your problem-solving skills and your commitment to ensuring customer satisfaction, as this will resonate well with the hiring team.