eRates Application Support

Sector: ITReference: BBBH188244_1789555324eRates Application SupportHybrid Working - London - 2-3 days a week on site.Financial ServicesLorien's leading banking client is looking for an eRates Application Support professional to provide functional and technical support across a complex Front Office trading environment. The role will focus primarily on Rates and Repo products, supporting business-critical trading applications and ensuring the stability, availability and performance of the end-to-end application landscape.The successful candidate will combine strong financial markets/product knowledge with hands-on technical capability and will act as a key bridge between Front Office users, technology teams and other stakeholders.This role is based in London.This role will be Via Umbrella.Working in a Hybrid Model of 2-3 days a week on site.Key Responsibilitiesrovide functional and technical application support for Front Office Rates and Repo trading applications.Manage production incidents and problems, performing investigation, root-cause analysis and coordinating resolution.Support complex end-to-end application chains, understanding upstream/downstream dependencies and business impact.Work closely with Traders, Front Office users, developers, infrastructure teams and senior stakeholders.Use SQL to investigate data, troubleshoot issues and analyse application behaviour.Support applications across Unix, Linux and Windows environments, including web application servers and portals.Utilise basic scripting, ideally Python, for troubleshooting and automation.Support change and release management, ensuring controlled implementation into production.Translate technical issues into clear business language and communicate effectively across technical and non-technical teams.Identify opportunities to improve application stability, resilience and support processes.Contribute to projects and application enhancements, delivering within agreed time, quality and budget constraints.Provide guidance and support to junior team members.Skills & ExperienceStrong experience in Application/Production Support, predominantly within a Front Office Trading environment.Good financial markets knowledge with a strong understanding of Rates and Repo products.Experience supporting business-critical trading applications and understanding their impact on Front Office operations.Strong incident, problem and root-cause management experience.Good knowledge of Unix, Linux and Windows systems.Strong SQL skills, including query writing, troubleshooting and data analysis.Basic scripting capability, ideally Python.Knowledge of web application servers and portals.Strong understanding of production, change and release management processes.Experience supporting complex functionality and end-to-end application architectures.Excellent analytical and problem-solving skills.Strong stakeholder management and communication skills, with the ability to engage effectively from junior through to senior level.Self-motivated and able to work independently within a fast-paced, complex environment.Experience contributing to or managing projects and delivering within time, quality and budget constraints.Fluent English.Key SkillseRates | Rates | Repo | Front Office | Application Support | Production Support | Trading Applications | SQL | Unix/Linux | Python | Incident & Problem Management | Change & Release Management | Stakeholder ManagementIND_PC3Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.