Business Systems Analyst (Salesforce) - Sheffield Hybrid - To £52,000 (Depending on experience)
> 3 days in office / 2 days working from home
> Looking for someone with a strong Salesforce background in a Business Systems Analyst/Technical BA context, as well as a track record working with other business systems
Our client, a UK tech business leading the way in their market, is recruiting for a Business Systems Analyst to join their team. Our client is looking for someone to bring order and direction to how their core Salesforce environment evolves, with a particular focus on freeing up time through smarter use of automation and AI.
This is a role for someone who can look at how work actually gets done, spot where effort is being wasted, and turn that insight into a roadmap that genuinely reflects business priorities. You will be trusted to manage what gets built and when, always starting from a solid understanding of process rather than jumping straight to a system fix.
A key part of the job is liaising with an external delivery partner. Rather than passing requests through unchecked, you will question, refine and prioritise what goes to them, making sure every piece of work is properly thought through first. A senior colleague will manage the overall commercial relationship, but you will be the one shaping the day to day requests.
Ultimately, this role is about three things: keeping the Salesforce roadmap focused on real business value, using your knowledge of workflow to find good opportunities for AI and automation within Salesforce and beyond, and building enough internal understanding that the organisation is not left dependent on outside help.
What You'll Do
Decide what gets prioritised on the roadmap, based on genuine value rather than who asks loudest or most often
Become the person colleagues rely on to explain what a system is meant to achieve and why
Write clear, well thought through requirements and user stories, grounded in an understanding of the underlying process
Manage the relationship with the delivery partner on a practical level, refining and sequencing work before it is passed across
Follow through after changes are made, checking they are properly used and that they actually solve the problem intended
Keep a running list of opportunities where automation or AI could reduce manual effort, ranked by how much value they would add
Pass strong, well developed ideas to the automation and engineering specialists, and stay involved until they are fully bedded in
Help weave AI into the tools people already use, so it feels native rather than tacked on
Study how work genuinely moves through different teams, and flag where it slows down, doubles up or creates needless admin
Document how things work and why, so knowledge is not locked away with a single person or an outside supplier
What We're Looking For
Previous record of managing a roadmap for Salesforce, ideally as a Technical Business Analyst / Business Systems Analyst / Product Owner / similar
Previous exposure to other business systems alongside Salesforce
A sharp eye for how work actually happens, and where automation or AI genuinely helps rather than just sounds good
Ease working alongside colleagues without a technical background, translating what they need into something buildable
The confidence to hold a delivery partner to
Business Systems Analyst (Salesforce) - Sheffield - 52K DoE employer: Lorien Resourcing Limited
Join a dynamic and innovative technology team in the heart of the City of London, where your expertise as an AI / Fullstack Engineer will be valued and nurtured. With a strong focus on employee growth, collaborative work culture, and exposure to cutting-edge AI technologies, this role offers not just a job but a meaningful career path. Enjoy competitive compensation and the opportunity to work on impactful projects that drive real business value while being part of a forward-thinking organisation.
