Job Description
Fixed Income Support Analyst
- Location: London
- Contract Type: Contract (Duration to be confirmed)
- Working Hours: On-site coverage between 07:00-18:00 (rotational shifts); out-of-hours and weekend support expected as needed
Overview:
Our client, a global financial institution, is seeking a highly skilled and driven Application Production Support Specialist to join their APS F2B Flow team. This global function supports the FX, EQD, Rates, and Credit businesses within Global Markets, with a particular focus on the Fixed Income Rates and Credit trading platforms.
This role combines strong technical expertise with business-facing responsibilities, supporting a complex, high-volume trading environment. The successful candidate will be expected to provide both proactive and reactive support, contribute to platform stability, and drive continuous improvement across systems and processes.
Key Responsibilities:
- Provide expert-level support for Rates and Credit trading platforms, ensuring stability, performance, and availability.
- Act as a functional expert and technical liaison between trading, sales, development, and infrastructure teams.
- Manage production environments, including incident resolution, release deployment, capacity planning, and platform maintenance.
- Support business, regulatory, and security-driven IT projects across global entities.
- Troubleshoot and resolve issues across a complex stack involving pricing, messaging, position management, and regulatory exports.
- Participate in early shift rotations and provide 2nd line out-of-hours support as required.
Essential Technical Skills:
- ION MarketView - strong hands-on experience required
- Operating Systems: Windows & UNIX
- Networking & Firewalls - solid understanding
- Databases: SQL / Oracle
- ECN Connectivity
Preferred Technical Skills:
- Tibco, RV
- Bladelogic
- ITRS Geneos
- Reuters, Tradeweb, Bloomberg
- Dynatrace
- Ansible
Candidate Profile:
- High-calibre graduate with a strong academic background.
- Extensive experience supporting electronic trading systems in a fast-paced environment.
- Analytical thinker with the ability to solve complex problems under pressure.
- Strong initiative, able to work independently and as part of a global team.
- Excellent time management and prioritisation skills.
- Proactive, innovative, and committed to continuous improvement.
- Flexible with working hours and able to adapt to changing priorities.
If the above aligns with your skills please submit your CV.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Support Analyst - Lorien Impellam in London employer: Lorien Impellam
Lorien Impellam is an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration. With a strong focus on employee growth, we provide extensive training opportunities and support for career advancement within the global financial sector. Our commitment to a diverse and inclusive culture ensures that every team member can thrive while contributing to the stability and success of high-volume trading platforms.
