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- Tasks: Coordinate ocean freight imports, manage shipments, and ensure smooth delivery processes.
- Company: Global logistics provider with a focus on innovation and teamwork.
- Benefits: Competitive salary, annual bonus, 25 days holiday, and pension scheme.
- Why this job: Join a dynamic team and kickstart your career in the exciting world of logistics.
- Qualifications: Experience in sea freight imports and strong customer service skills.
- Other info: Opportunity for growth in a supportive and collaborative environment.
The predicted salary is between 24000 - 36000 £ per year.
Our client offers global logistics solutions worldwide and is currently looking for an Ocean Import Operator to work at their offices based near Romford to join their Import team. The role would suit someone with some experience of ocean freight imports looking to further their career within the industry.
The purpose of the role:
To work within the Import team to provide a full operational service for LCL and Groupage Import container freight from start to finish. There will be some FCL work also.
Duties will include:
- Providing quotes/rates for clients
- Liaison with shipping lines and track shipments keeping clients updated of any problems
- Working with our overseas offices to ensure shipments are coordinated correctly
- Arranging for the containers to be unstuffed on arrival to the UK, working with our warehouse suppliers across all regions
- Taking care of necessary customs arrangements to clear cargo with our customs teams and ensure any local fees are collected
- Send out NOA and invoices and deal with any invoice disputes
- Manifests and any other related paperwork or documentation
- Liaise with warehousing and clearing agents with regards to devanning of containers
- Arrange to release cargo and organise deliveries all across the UK and Ireland
- Strong customer service focus is a must, with the ability to communicate clearly and precisely across all elements of the role
- Speaking to customers which range from forwarders to personal individuals to coordinate their arrival of the cargo and making sure that all procedures are in place to get their shipments released/delivered to them at the earliest chance
- Make sure that everything has been costed and charged correctly whilst maximising profits
Requirements:
You will need to have some experience of working within sea freight imports.
Benefits:
Salary £32k negotiable depending on experience, annual bonus, 25 days holiday plus bank holidays, free onsite parking, pension scheme etc.
Ocean freight Import Coordinator in Romford employer: Lori Walsh Recruitment
Contact Detail:
Lori Walsh Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean freight Import Coordinator in Romford
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work with ocean freight. Attend events or join online forums where you can connect with potential employers and learn about job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ocean freight processes. Be ready to discuss your experience with LCL and FCL shipments, as well as how you handle customs arrangements and client communications.
✨Tip Number 3
Showcase your customer service skills! In this role, you'll be liaising with clients and shipping lines, so practice how you can communicate clearly and effectively. Think of examples from your past experiences that highlight your ability to solve problems and keep clients informed.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that Ocean Import Coordinator role. Make sure to tailor your application to highlight your relevant experience in sea freight imports.
We think you need these skills to ace Ocean freight Import Coordinator in Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ocean freight imports. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the ocean freight industry and how you can contribute to our team. Keep it concise but impactful!
Showcase Your Customer Service Skills: Since strong customer service is key for this role, make sure to mention any relevant experiences where you’ve excelled in communication and problem-solving. We love candidates who can keep clients happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lori Walsh Recruitment
✨Know Your Ocean Freight Basics
Before the interview, brush up on your knowledge of ocean freight imports. Understand key terms like LCL, FCL, and customs clearance processes. This will show that you’re not just familiar with the role but genuinely interested in the industry.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with shipment delays or customer disputes. Think of examples from your past experience where you successfully navigated similar challenges, and be ready to share them.
✨Showcase Your Customer Service Skills
Since strong customer service is crucial for this role, prepare to discuss how you've effectively communicated with clients in the past. Highlight any experiences where you resolved issues or improved client satisfaction.
✨Research the Company and Its Operations
Take some time to learn about the company’s logistics solutions and their approach to ocean freight. Being able to reference their operations during the interview will demonstrate your enthusiasm and commitment to joining their team.
