Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service while managing ocean export processes.
- Company: Join a global logistics leader with a supportive team culture.
- Benefits: Enjoy 25 days holiday, competitive salary, and a dynamic work environment.
- Why this job: Be part of an exciting industry and make a difference in global shipping.
- Qualifications: Experience in shipping or logistics and strong customer service skills.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
Our clients are part of an International shipping organisation with offices overseas and offers global Logistics solutions Worldwide. They are currently looking for an Ocean Export Customer Service Coordinator to join their team at their offices based near Romford.
The purpose of the role: To provide excellent customer service whilst helping to manage the export process. The role will be working on FCL export shipments.
Duties will include:
- Responding to calls and emails from customers
- Opening files and putting bookings on the in-house system
- Liaison with Shipping Line to place booking
- Send confirmation to customers and update the system
- Liaise with export documentation department to ensure everything is in place
- Liaison with overseas offices/agents
- Organise collections where necessary
- Deal with any queries or problems that may arise
Hours of work are **** to ***** Monday to Friday. Salary £*****k negotiable depending on experience.
Requirements: To be successful for the role you will ideally have some experience of working with a shipping, freight or logistics organisation ideally within sea freight exports. You will have good customer service skills and be able to work in a small team.
Benefits: 25 days holiday plus.
Ocean Export Customer Service Coordinator in England employer: Lori Walsh Recruitment
Contact Detail:
Lori Walsh Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Export Customer Service Coordinator in England
✨Tip Number 1
Network like a pro! Reach out to people in the shipping and logistics industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and their services thoroughly. Knowing their operations will help you stand out and show that you're genuinely interested in the role of Ocean Export Customer Service Coordinator.
✨Tip Number 3
Practice your customer service skills! Think of scenarios you might face in the role and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress potential employers.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Ocean Export Customer Service Coordinator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in shipping, freight, or logistics. We want to see how your skills align with the role of Ocean Export Customer Service Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Communication Skills: Since this role involves liaising with customers and overseas offices, make sure your application reflects your strong communication skills. We love candidates who can convey information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Lori Walsh Recruitment
✨Know Your Shipping Basics
Before the interview, brush up on your knowledge of ocean exports and logistics. Familiarise yourself with terms like FCL (Full Container Load) and the export process. This will show that you’re not just interested in the role but also understand the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle queries effectively.
✨Practice Communication Scenarios
Since the role involves liaising with various parties, practice how you would communicate with customers and shipping lines. Role-play potential scenarios with a friend to build confidence in your responses and ensure you can articulate your thoughts clearly.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask about the company’s operations or team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
