Loss Adjuster

Loss Adjuster

Cheltenham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage claims from start to finish, providing support and technical advice.
  • Company: Join Lorega Ltd, part of the Ardonagh family, dedicated to client care.
  • Benefits: Enjoy up to 28 days holiday, career progression, and wellness support.
  • Why this job: Be part of a supportive culture that values your wellbeing and professional growth.
  • Qualifications: CILA qualification and experience in loss adjusting required.
  • Other info: Home-based role with opportunities for volunteering and community engagement.

The predicted salary is between 36000 - 60000 £ per year.

We’re on the hunt for a talented Loss Adjuster to join our team here at Lorega Ltd. This pivotal role, reporting to our Operations Director, offers the flexibility of being home based. You will be responsible for receiving new claims instructions and providing chartered loss adjusting and claims consultancy services to our clients on all new claims from instruction through to settlement.

What does a Loss Adjuster here do? This is an overview and not an exhaustive list of responsibilities. Collaborating with your line manager, you will develop your own objectives but focus on all of the following:

  • Handle broker technical enquiries by phone and e-mail.
  • Manage new claims from instruction to completion, providing full support to our clients.
  • Maintain accurate and up-to-date claim records.
  • Handle claims in line with the CILA Code of Conduct.
  • Provide technical advice and support to our claims staff as required.
  • Support our sales staff with Loss Recovery and ATE marketing efforts.
  • Attend marketing events and assist with presentations for existing and potential clients.
  • Actioning any ad-hoc requests.

What are we looking for in our next Loss Adjuster? This is an opportunity for someone with experience from an insurance, financial or risk sector. You will be computer literate and have experience of using both Microsoft Word and Excel. We are looking for someone who has:

  • Holds a CILA qualification.
  • Experience in Loss Adjusting, handling Commercial Property Material Damage and Business Interruption and Domestic Claims.
  • A highly effective communicator who works well as part of a team.
  • Strong attention to detail.

In return you will be welcomed and supported by Lorega, part of the Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

  • Holiday entitlement of up to 28 days plus bank holidays.
  • Opportunity to progress your career across the entire Ardonagh family.
  • Gain professional CII or ACII qualifications to enhance your knowledge and career prospects.
  • Pension scheme for when you feel it’s time to retire.
  • 24-hour support for you and your families physical and mental wellbeing.
  • Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more.
  • 1 days paid volunteering day to give back to our communities.
  • Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community.
  • The Spotlight Awards, where we shine a light on the brightest talent across our group.

So, what are you waiting for? Apply today and one of our team will be in touch.

Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

Loss Adjuster employer: Lorega Ltd

At Lorega Ltd, we pride ourselves on being an exceptional employer, offering a supportive and flexible home-based work environment for our Loss Adjusters. With a strong focus on employee wellbeing, we provide generous benefits including up to 28 days of holiday, professional development opportunities, and a commitment to community engagement through volunteering initiatives. Join us and be part of a collaborative team that values your contributions and fosters your career growth within the Ardonagh family.
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Contact Detail:

Lorega Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Loss Adjuster

✨Tip Number 1

Network with professionals in the insurance and loss adjusting sectors. Attend industry events or join relevant online forums to connect with current Loss Adjusters. This can provide you with insights into the role and potentially lead to referrals.

✨Tip Number 2

Familiarise yourself with the CILA Code of Conduct and other relevant regulations. Being well-versed in these guidelines will not only help you in interviews but also demonstrate your commitment to the profession.

✨Tip Number 3

Prepare for potential interview questions by practising your responses to common scenarios faced by Loss Adjusters. Think about how you would handle specific claims situations and be ready to discuss your thought process.

✨Tip Number 4

Showcase your communication skills during any interactions with the company. Whether it's through emails or phone calls, being clear and professional will leave a positive impression and highlight your suitability for the role.

We think you need these skills to ace Loss Adjuster

CILA Qualification
Loss Adjusting Experience
Commercial Property Material Damage Handling
Business Interruption Claims Handling
Domestic Claims Handling
Technical Advice Provision
Broker Communication Skills
Attention to Detail
Client Management
Microsoft Word Proficiency
Microsoft Excel Proficiency
Team Collaboration
Presentation Skills
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Loss Adjuster at Lorega Ltd. Familiarise yourself with the key tasks mentioned in the job description, such as managing claims and providing technical advice.

Tailor Your CV: Customise your CV to highlight relevant experience in loss adjusting, insurance, or risk sectors. Emphasise your CILA qualification and any specific achievements related to handling Commercial Property Material Damage and Business Interruption claims.

Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Explain why you are a good fit for the role and how your background aligns with the company's values and objectives.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Lorega Ltd

✨Know Your Stuff

Make sure you brush up on your knowledge of loss adjusting, especially in relation to commercial property material damage and business interruption claims. Being able to discuss specific cases or scenarios will show your expertise and confidence.

✨Demonstrate Communication Skills

As a Loss Adjuster, effective communication is key. Prepare to showcase your ability to handle broker technical enquiries and provide clear, concise advice. Practise articulating your thoughts clearly, as this will be crucial during the interview.

✨Highlight Attention to Detail

Attention to detail is vital in this role. Be ready to discuss examples from your past work where your meticulous nature made a difference in managing claims or records. This will help illustrate your suitability for the position.

✨Show Enthusiasm for the Role

Express genuine interest in the company and the role of a Loss Adjuster. Research Lorega Ltd and the Ardonagh Group, and be prepared to discuss why you want to join their team. Your enthusiasm can set you apart from other candidates.

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