At a Glance
- Tasks: Lead property services with a focus on tenant satisfaction and compliance.
- Company: Join Loreburn, a community-focused social landlord in Dumfries & Galloway.
- Benefits: Enjoy competitive pay, generous holidays, and a supportive work environment.
- Other info: Flexible working model and commitment to professional development.
- Why this job: Make a real impact in the housing sector while fostering collaboration and innovation.
- Qualifications: Proven leadership in housing, with strong contract management and compliance knowledge.
The predicted salary is between 57827 - 62049 £ per year.
Are you an experienced leader with a passion for making a positive impact in the social housing sector? We’re seeking to appoint to this key role which forms part of our senior management team.
Employment Type: Full time, permanent
Location: Dumfries & Galloway (Primarily home based with frequent regional travel).
Salary range: £57,827 - £62,049 + competitive benefits package and on call payment
Hours: 35 hours each week, with a general working pattern of Monday to Friday, 9am to 5pm.
About Us
Loreburn is a registered social landlord (RSL) and Scottish Charity, with 2,700 homes across Dumfries & Galloway. Established more than 40 years ago, our vision and mission is to ‘create great places to live’ by providing good quality, well maintained, and affordable homes. As a community-based association, we place our tenant facing services at the heart of the communities we serve. Our ‘Hub, Home & Roam’ working model allows our team to work flexibly, ensuring they can be where they’re most needed, supported by the right tools and resources to deliver on our commitments to tenants and communities.
The Role
As Head of Property Services you’ll be expected to deliver Property Services taking a tenant focussed approach to ensure that we remain fully compliant with all relevant statutory and regulatory requirements including those set by the Scottish Housing Regulator. You must work collaboratively with other teams to ensure the best service can be provided for our tenants. You will be expected to lead your team to assure the quality and safety of our housing stock.
- Key functions that you will lead with strong governance, risk management and quality control rooted throughout:
- Stock Investment & Sustainability
- Cyclical Compliance & repairs
- Robust contract management and project delivery
- Aids & Adaptations
You will drive a culture of accountability within the team and take an active role as part of the management team to drive forward a collaborative and united approach to deliver in the interests of the business. Driving collaboration with cross-functional teams to enhance operational efficiency, tenant satisfaction, communication, and synergy. Foster good working relationships with your peers to drive forward a united approach to deliver for our tenants. Staying up to date with sector regulations, trends, and best practice to inform decision-making. Working with the Director of Operations in the development and delivery of the Asset Management Strategy.
What’s really important is that you will have a strong personal commitment to excellent service delivery. It’s a challenging yet hugely rewarding role where you’ll grow our performance culture, encourage collaboration and innovation to deliver the best outcomes for our tenants and communities.
Key Requirements
The right person should have proven experience in the housing sector and will certainly be someone with a passion for driving safe, strong services. We’re looking for the following:
- Strong leadership skills to inspire teams to achieve high levels of performance
- Degree level (or equivalent) education/ Professional qualification e.g. Diploma in Asset management (IAM) or similar
- Requirement to participate in our oncall arrangements which operates on a rotational basis amongst key operational roles.
- Asset, compliance and investment experience
- Knowledge and understanding of housing operations
- Strong housing sector experience
- Proven robust contract management abilities
- Strong resilience and organisational abilities
- Knowledge of relevant regulations and compliance standards.
Please take a look through the Recruitment Pack for more information about the role, what’s required, and the skills and competencies we’re looking for.
Working With Us:
Along with a supportive work environment and a collaborative culture, we offer generous benefits and a great work/life balance.
- Competitive pay and rewards
- Minimum Pension 13% contributions (5% employee, which can be increased, and 8% employer contributions) plus life cover of 3 x salary
- Salary sacrifice options for pension contributions
- 40 days holiday which includes 12 fixed days including a Christmas closure
- Westfield Health Plan – contributions towards a range of services including dental, optical, therapy treatment, counselling and wellbeing services
- Employee discounts including cashback and high street retail and gym discounts
- Family friendly policies
- Professional membership of a relevant institute can be paid by Loreburn
- Flexible working and a Hub, Home and Roam working model
- Funded flu vaccine
- Wellbeing time (equivalent to a 34 hour working week) where you can accrue an additional 7 days a year.
- Support for continuous professional development and protected learning time
- Strong values-based culture offering autonomy and empowerment
If you’d like to discuss the opportunity confidentially and to find out more about the role please contact [email protected]
How To Apply
Apply by completing the online Recruitment Application Form
Closing date for applications: 9am on Friday 3rd July 2026
Interviews: 21st July, 2026
We’re committed to making our recruitment practices as accessible as possible for everyone, this includes making any necessary adjustments. If you need us to do anything differently as part of the recruitment process, please let us know.
Reports & Corporate Information https://loreburn.org.uk/resource-library/
Head of Property Services employer: Loreburn Housing Association
Loreburn is an exceptional employer dedicated to creating great places to live, offering a supportive and collaborative work environment in Dumfries & Galloway. With a strong commitment to employee well-being, we provide generous benefits including a competitive salary, flexible working arrangements, and extensive professional development opportunities, all while fostering a values-based culture that empowers our team to make a meaningful impact in the social housing sector.
Contact Details:
Loreburn Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Property Services
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Loreburn Housing Association.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Loreburn Housing Association.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Loreburn Housing Association.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Loreburn Housing Association. Apply directly through us to stand out!
We think you need these skills to ace Head of Property Services
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Loreburn Housing Association. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Property Services, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Loreburn Housing Association
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Loreburn Housing Association. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
