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For Companies At a Glance
- Tasks: Handle tenancy inquiries and support business administration tasks.
- Company: Leading housing association with a focus on customer service.
- Benefits: Competitive salary, flexible working, and ongoing professional development.
- Why this job: Join a supportive team and make a difference in people's lives.
- Qualifications: Strong customer service skills and IT proficiency.
- Other info: Opportunity for regional travel and career growth.
The predicted salary is between 22932 - 28947 £ per year.
A leading housing association is seeking a Customer and Business Support colleague primarily based in Dumfries & Galloway, with some regional travel required. The role involves handling tenancy inquiries and supporting various business administration tasks.
Ideal candidates will have:
- Strong customer service skills
- IT proficiency
- A commitment to excellent service delivery
Competitive salary ranging from £22,932 to £28,947 plus benefits, including flexible working and ongoing professional development.
Remote Housing Services Support Specialist in Dumfries employer: Loreburn Housing Association
Contact Detail:
Loreburn Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Housing Services Support Specialist in Dumfries
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at the organisation you're eyeing. A friendly chat can give you insider info and maybe even a foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and business support. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Show off your IT skills! Be ready to discuss any relevant software or tools you've used in previous roles. We all know tech is key in remote jobs, so highlight your proficiency.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Remote Housing Services Support Specialist in Dumfries
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in housing or administration. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting customers and how your skills align with the role. Let us know what makes you the perfect fit for our team.
Show Off Your IT Skills: Since the role requires IT proficiency, don’t forget to mention any software or tools you’re familiar with. We love candidates who can hit the ground running and help us streamline our processes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Loreburn Housing Association
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Services Support Specialist. Brush up on tenancy inquiries and the specific services the housing association offers. This will show that you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your commitment to excellent service delivery.
✨Get Tech-Savvy
Since IT proficiency is key for this role, be ready to discuss your experience with relevant software and tools. If you can, practice using any systems mentioned in the job description to feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team, the company culture, or ongoing professional development opportunities. This shows that you're not just interested in the job, but also in how you can grow within the organisation.
