At a Glance
- Tasks: Support communities by managing housing services and building strong tenant relationships.
- Company: Loreburn, a community-focused social landlord in Dumfries & Galloway.
- Benefits: Competitive salary, generous holiday, flexible working, and wellbeing support.
- Other info: Home-based role with travel across the region and excellent career development opportunities.
- Why this job: Make a real difference in people's lives while enjoying a supportive work environment.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 38500 - 42630 £ per year.
Location: Dumfries & Galloway – Home based, with regular travel across the region. This role will primarily cover the East of the region, specifically postcode areas DG1, DG2, DG3 & DG4.
Salary range: £38,500 - £42,630 FTE + competitive benefits package + on call rota payments
Hours: 35 hours each week, worked Monday to Friday. Fixed term contract up to 12 months (maternity cover).
About Us
Loreburn is a registered social landlord (RSL) and Scottish Charity, with 2,700 homes across Dumfries & Galloway. Established more than 40 years ago, our vision and mission is to ‘create great places to live’ by providing good quality, well maintained, and affordable homes. As a community-based association, we place our tenant facing services at the heart of the communities we serve. Our ‘Hub, Home & Roam’ working model allows our team to work flexibly, ensuring they can be where they’re most needed, supported by the right tools and resources to deliver on our commitments to tenants and communities.
The Role
Housing Officers are at the heart of our communities, delivering high quality housing management services within a defined ‘patch’ area within the East of the region. This is a generic role, covering tenancy and estate management, voids and lettings, income collection, tenancy enforcement and tenant and community engagement. Housing Officers maintain a visible and responsive presence in our communities, building strong relationships with tenants and addressing a range of housing matters. The role involves regular home visits and requires resilience, empathy and professionalism when working with tenants who may be experiencing a range of complex circumstances. Our Housing Officers embody our ‘tenant first’ ethos – listening to tenants, responding with empathy and professionalism and working in partnership to deliver services that make a lasting, positive impact. While this role is home based there is a requirement to regularly attend patches, in person meetings and training events at locations across the region we therefore have a business need for the post holder to be within close proximity of the patch which is within the East of the region covering Dumfries, and Mid and Upper Nithsdale.
What We’re Looking For
- Strong commitment to delivering an exceptional service experience, effective communication skills, and ability to work autonomously and independently.
- Housing sector knowledge and experience.
- CIH Level 2 or 3 qualification or appropriate experience and willingness to work towards.
- Ability to build strong professional relations with tenants.
- Highly organised with excellent time management skills.
- ICT proficiency, particularly across Microsoft packages.
- Confidence to take ownership of issues and proactively seek solutions.
- Participation in the on call rota.
- A driving licence and access to a vehicle will also be necessary.
Working With Us
Along with a supportive work environment and a collaborative culture, we offer generous benefits and a great work/life balance.
- Competitive pay and rewards
- Matched pension contributions up to 8% and life cover of 3 × salary
- Salary sacrifice options for pension contributions
- 8 weeks paid holiday (pro‑rata) which includes 12 fixed public holidays and a Christmas closure
- Wellbeing Time – Alternative to a 34‑hour week. Staff have 49 hours (pro‑rata) throughout the year to offer greater flexibility and support to health and work/life balance.
- Westfield Health Plan – contributions towards a range of services including dental, optical, therapies, counselling and wellbeing services.
- Employee discounts including cashback and high street retail and gym discounts
- Family friendly policies
- Flexible working and a Hub, Home and Roam working model
- Support for continuous professional development and protected learning time
- Strong values‑based culture offering autonomy and empowerment
- Long service rewards
- Professional membership of a relevant institute can be paid by Loreburn
Contact & Confidential Chat
For a confidential chat about the role, please contact Robert Reid, Head of Housing on 07936349197 or via email to RobertR@Loreburn.org.uk.
How to Apply
Apply by completing the online Recruitment Application Form. Closing date for applications 9 am, Wednesday 8 July 2026. Interview date Thursday 16 July 2026. We’re committed to making our recruitment practices as accessible as possible for everyone. This includes making any necessary adjustments. If you need us to do anything differently as part of the recruitment process, please let us know.
Housing Officer (East) Maternity Cover employer: Loreburn Housing Association Limited
Loreburn is an exceptional employer that prioritises a supportive and collaborative work culture, offering generous benefits such as matched pension contributions, extensive holiday allowances, and a flexible working model. With a strong commitment to employee growth and wellbeing, Loreburn empowers its Housing Officers to make a meaningful impact in the communities they serve, all while enjoying a healthy work-life balance in the beautiful Dumfries & Galloway region.
Contact Details:
Loreburn Housing Association Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer (East) Maternity Cover
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
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Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Loreburn Housing Association Limited!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Loreburn Housing Association Limited that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Housing Officer (East) Maternity Cover
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Loreburn Housing Association Limited. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Loreburn Housing Association Limited.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Loreburn Housing Association Limited!
How to prepare for a job interview at Loreburn Housing Association Limited
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Loreburn Housing Association Limited resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Housing Officer (East) Maternity Cover position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
