Head of HR Services & Payroll in Manchester

Hello, we’re L’Oréal. We're not just building brands, we're shaping how the world experiences beauty. A Day in the Life As the Head of HR Services and Payroll for the UK & Ireland, you will lead the teams that form the backbone of our employee experience, ensuring seamless, accurate, and compliant HR operations. You will be a key leader within our HR community, reporting to the HR Services Director, and will be instrumental in shaping the future of our HR service delivery.

Your key responsibilities will include:

• Lead & Develop: Guide and mentor the HR Services and Payroll teams, fostering a culture of high performance, collaboration, and continuous improvement as a hands‑on people manager.
• Drive Operational Excellence: Oversee all payroll and HR administration processes, guaranteeing accuracy, timeliness, and compliance with all UK and Irish regulations.
• Strategic Improvement: Identify and implement strategic enhancements to our systems and processes, managing complexity and conflicting priorities to boost efficiency and elevate the employee experience.
• Stakeholder Partnership: Act as the key expert and partner for senior leadership, Finance, and HR Business Partners on all matters related to payroll and HR operations.

We Are Looking For An experienced leader in HR operations or payroll, with a proven ability to manage teams and complex processes. A strategic thinker who can navigate a fast‑paced environment and translate challenges into effective solutions. A dedicated people manager who enjoys developing talent and building a supportive team environment. Highly skilled in stakeholder management with excellent communication abilities. Detail‑oriented with a strong analytical mindset to ensure absolute accuracy and compliance.

What’s In It For You A place for you to leave your comfort zone and grow beyond your potential. Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal. An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated! A place where you can contribute to something bigger!

Who We Are L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Join our 2,000+ strong global HR community and contribute to making L’Oréal one of the most inclusive, innovative and inspiring People Driven companies.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio‑economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.