At a Glance
- Tasks: Join our vibrant team to deliver exceptional skincare experiences and engage with a dynamic community.
- Company: Kiehl's, a cool and edgy skincare brand at our flagship store in Carnaby Street.
- Benefits: Exciting work environment, competitive pay, and opportunities for personal growth.
- Other info: Unique recruitment process focusing on creativity and personality.
- Why this job: Be part of a revolutionary retail experience that celebrates individuality and self-expression.
- Qualifications: Passion for skincare and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
We are looking for Store Managers, Assistant Store Managers & Skin Pros to join the Retail Team of the Future at Kiehl's Carnaby Street, our new European Flagship Store.
Embrace Your Nature. At Kiehl’s, we believe that skincare is a celebration of individuality, self-expression, and a journey to feeling your best in your own skin. At our premier European Flagship on Carnaby Street, you will join our most high-profile hub of activity.
This is not a traditional "lab coat" environment. We are moving away from rigid structures to bring out "the corners of the leather jacket“ representing an edgy, cool, highly expressive, and vibrant brand personality.
Your mission is to blend high-intensity retail performance with a cutting-edge content and community space. You will target lifestyle, fitness, and skincare-obsessed consumers, and social-first audiences, establishing the flagship as a highly profitable commercial powerhouse, a premier brand window, and a destination for local and global communities.
Interested?
Our Recruitment Journey: The Road to Carnaby
- PHASE 2: Video & Content Submissions. Show us your personality! You’ll receive a brief to create two short, high-energy videos for your Round-1 interview.
- PHASE 3: The Chemistry Class. It’s time to meet in person! Join us for a live, highly interactive, and collaborative casting experience.
- PHASE 4: The Final Pitch & Traditions. The final stretch. You'll tackle a customized Content or Business Brief designed for our future leaders, leading straight to onboarding!
If you're ready to combine your retail skills with the edgy, self-expressive heart of the Kiehl’s brand, we want to meet you!
You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams.
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Kiehl's Carnaby Street | JOIN THE CREW! in London employer: L'oreal Usa
L'Oréal USA is an exceptional employer, offering a vibrant work culture in Greater London that prioritises inclusivity and customer engagement. With benefits like up to 50% off products, wellness initiatives, and ample opportunities for professional growth, employees are empowered to thrive both personally and professionally while contributing to a leading global brand.
StudySmarter Expert Advice🤫
We think this is how you could land Kiehl's Carnaby Street | JOIN THE CREW! in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like L'oreal Usa, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like L'oreal Usa!
We think you need these skills to ace Kiehl's Carnaby Street | JOIN THE CREW! in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at L'oreal Usa, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at L'oreal Usa and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show L'oreal Usa that you’re ready to jump in and contribute right away!
How to prepare for a job interview at L'oreal Usa
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
