At a Glance
- Tasks: Lead a vibrant team, manage flagship operations, and create engaging social media content.
- Company: Kiehl's, a renowned skincare brand with a focus on diversity and representation.
- Benefits: Competitive salary, employee discounts, and opportunities for personal growth.
- Other info: Exciting career development in a trendy flagship store.
- Why this job: Join a dynamic environment where you can inspire others and make a real impact.
- Qualifications: Passion for skincare, strong leadership skills, and a flair for storytelling.
The predicted salary is between 30000 - 36000 £ per year.
We are looking for a high‑energy assistant store manager to lead the Carnaby crew and shape the retail team of the future.
What you’ll Do
- Dynamic Co‑Pilot: Partner closely with the Store Manager to run a high‑performing flagship, manage team schedules, and effortlessly step in to lead operations.
- Digital Face of the Brand: Empower and lead our social media channels. You are highly active on digital platforms, obsessed with lifestyle trends, and ready to drive in‑store content creation.
- Studio Podcast Host: Own our dual‑purpose lounge and podcast studio! You’ll support influencer events, manage high‑spec camera/sound equipment, and keep the space event‑ready.
- Next‑Gen Clienteling: Maximise our digital beauty tech and tablet systems to capture customer data, greet repeat visitors by name, and curate bespoke skincare routines.
- Coach & Inspire: Actively train, motivate, and mentor a diverse team of Skin Pros to deliver world‑class storytelling and flawless brand standards.
What you’ll Bring
- An Engaging Storyteller: You have a vibrant, expressive personality. You are fiercely passionate about representation, diversity, and making every customer feel seen and valued.
- A Skincare Geek: You have in‑depth knowledge of skincare ingredients and a genuine love for helping people achieve healthy, radiant skin.
- A KPI Champion: You thrive on the thrill of the sale, actively driving conversion rates, average transaction values, and event sign‑ups on the floor.
- Socially Savvy: You have a deep understanding of the digital landscape, social content creation, and beauty tech.
We think you need these skills to ace Kiehl's Carnaby Street | Flagship Assistant Store Manager in London
Team Leadership
Operational Management
Social Media Management
Content Creation
Event Management
Customer Data Management
Skincare Knowledge
