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- Tasks: Lead a dynamic team to drive growth for luxury beauty brands through strategic partnerships.
- Company: Join L'Oréal, the global leader in beauty with a commitment to inclusivity and innovation.
- Benefits: Enjoy perks like 60% off products, private health insurance, and enhanced family leave.
- Why this job: Be part of a vibrant culture that values diversity and offers opportunities for personal growth.
- Qualifications: Strong sales and negotiation skills, with a passion for beauty and market insights.
- Other info: Work in a supportive environment with access to leadership programs and expert talks.
The predicted salary is between 43200 - 72000 £ per year.
Propel the growth of prestigious beauty brands by forging robust partnerships with key customers and devising cutting-edge commercial strategies. As a CBD, you will nurture deep customer relationships and harness your market insights to drive brand expansion and surpass ambitious objectives. You will be supported in this goal by your team of over 10 people.
A DAY IN THE LIFE
Leading Your Team
Lead one of our largest teams of account managers in the Luxury Division, guiding them in managing their respective accounts.
Develop long-term, multi-functional relationships with key stakeholders (buyers, marketing, e-commerce, beauty advisors, etc.).
Gain a thorough understanding of your retailer customer insights.
Devise commercial plans aligned with retailer growth targets.
Develop retailer-centric strategies to ensure optimal market positioning and brand ranking.
Managing The P&L
Understand the customer P&L and identify opportunities to maximize profitability and manage risk effectively.
Ensure sell-in forecast accuracy, consistency, and control within your team.
Optimize the P&L by focusing on productivity and profitability within this channel.
Reporting and Strategy
Consolidate customer insights and performance data for reporting to CBD.
Design and manage the customer strategy based on the Luxe strategic framework for the retailers.
WHO YOU ARE
Excellent sales, including Ecommerce, and negotiation skills
Brand expertise, both On & Off, to drive its needs in negotiations
Proven differentiating track record regarding On & Off Trade Marketing actions
Understand P&L of customers and commercial advantages.
Be aware of the market, consumer and competition.
The ability to motivate and lead a team and proactively cooperate within the organization.
WHAT WE OFFER
Our industry-leading award-winning benefits package shows how much we value our people. We know they\’re at the heart of L\’Oréal\’s success, so we offer a fair and competitive package to help you thrive.
Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You\’ll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl\’s and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.
Learning is in our DNA at L\’Oréal. We\’ll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks.And there\’s lots more too!
WHO YOU ARE
L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.
In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our portfolio makes up 26 brands of which 17 are global, including the highly-aspirational and multi-expert ones such as Lancôme, Yves Saint Laurent and Giorgio Armani. Thanks to our strong, balanced and complementary portfolio as well as our incredibly talented team of experts we are perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.
HOW WE RECRUIT
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference – different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.
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[2025] UKI - Customer Business Director employer: L'oreal Usa
Contact Detail:
L'oreal Usa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land [2025] UKI - Customer Business Director
✨Tip Number 1
Familiarise yourself with the luxury beauty market and the specific brands under L'Oréal's portfolio. Understanding their unique selling points and current market positioning will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the beauty industry, especially those who have experience in customer business roles. Attend industry events or join relevant online forums to gain insights and make connections that could support your application.
✨Tip Number 3
Prepare to discuss your experience in managing P&L and how you've maximised profitability in previous roles. Be ready to provide specific examples of strategies you've implemented that led to measurable success.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've motivated teams in the past. Highlight any successful projects where you led a team to achieve ambitious goals, as this aligns closely with the role's requirements.
We think you need these skills to ace [2025] UKI - Customer Business Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, negotiation, and team leadership. Emphasise any previous roles where you managed P&L or developed commercial strategies, as these are key aspects of the Customer Business Director position.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the beauty industry and L'Oréal's market position. Discuss how your skills align with the responsibilities of the role, particularly in building customer relationships and driving brand growth.
Showcase Your Achievements: Use specific examples to illustrate your track record in achieving sales targets and managing successful marketing campaigns. Quantify your achievements where possible, such as percentage increases in sales or successful product launches.
Research L'Oréal and Its Brands: Familiarise yourself with L'Oréal's portfolio, especially the luxury brands mentioned in the job description. Understanding their market positioning and recent developments will help you tailor your application and prepare for potential interviews.
How to prepare for a job interview at L'oreal Usa
✨Showcase Your Sales Expertise
As a Customer Business Director, your sales and negotiation skills are crucial. Prepare to discuss specific examples of how you've successfully driven sales in previous roles, particularly in the beauty or luxury sectors.
✨Understand the P&L Inside Out
Demonstrating a solid understanding of the customer P&L is essential. Be ready to explain how you've maximised profitability in past positions and how you would approach managing risk effectively in this role.
✨Highlight Team Leadership Experience
You'll be leading a large team, so it's important to convey your leadership style. Share experiences where you've motivated teams, resolved conflicts, or achieved collective goals, especially in a fast-paced environment.
✨Research the Brand and Market Trends
Familiarise yourself with L’Oréal's brands and current market trends in the beauty industry. Being able to discuss how these insights can inform your strategies will show your commitment and preparedness for the role.
