At a Glance
- Tasks: Create unforgettable beauty experiences and build personal connections with customers.
- Company: Join the iconic Yves Saint Laurent team at London Heathrow.
- Benefits: Competitive salary, commission, 30 days holiday, and access to exclusive products.
- Other info: Diverse and inclusive workplace with growth opportunities in the beauty industry.
- Why this job: Be part of a luxury brand that empowers individuals through beauty.
- Qualifications: Passion for beauty; experience not required, training provided.
The predicted salary is between 25000 - 30000 £ per year.
When you love your work and the people you work with, amazing things happen. Freedom to go beyond, that's the beauty of L'Oréal. Are you passionate about all things beauty? Do you love making people feel amazing? Then we would love to connect with you!
Your mission
Immerse your customers in memorable and genuine face‑to‑face in‑store experiences, developing personal connections with your customers to build trust and loyalty. Yves Saint Laurent demonstrates an incredible heritage which is at the heart of everything we do as a Beauty Advisor. Being a personal shopper for your customers allows you to identify and understand needs, inspiring your customers with luxury, yet edgy looks. You will be part of a beauty expert team demonstrating boldness and couture for this established Parisian brand.
Joining us
You will ooze passion for our luxurious beauty and delivering exceptional service, even if you don't have experience within this industry, we will give you the tools you need to be a beauty expert. YSL disrupts the status quo with cutting‑edge technology in both make‑up and skincare. We want to empower individuals with glamour and a sensorial experience using make‑up, skincare and award‑winning fragrance. You are a real people person and love meeting new people, being able to welcome new and existing customers in store, taking them on a personalised luxurious journey! Delivering individual consultations, by demonstrating empathy with sharing tailored recommendations. You will proactively approach customers in a warm and friendly manner to provide a world‑class customer experience. Inspiring customers with the YSL Heritage of representing scandal and freedom within their beauty looks. You will be self‑driven and can motivate yourself to deliver on individual sales targets, with occasionally being the sole ambassador for your team.
Support And Development
Your induction will consist of regular training with your Area Manager, Education Mentor and Peers. From the beginning you will be set up online with induction modules across Retail Skills, Skin Care, Make‑Up, and Fragrance. Following this a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success. You will attend on‑going team trainings where you will have an intro to all new launches, application techniques and get to play with all our new iconic products! You will have access to E‑Learning modules where you can develop yourself, we will support your development with a best in the business experience. The future is yours! We will support your progression leading into a Counter Manager, Business or Area Manager!
Benefits And Rewards
- Competitive Salary & Commission Scheme
- Access to 35 brands worth of products within our L'Oréal Staff Shop
- 30 days holiday (inclusive of BH's)
- Discounted Dental Insurance
- Employee Referral Bonuses
- Additional support on Mental health and financial advice is also on offer
Working for Yves Saint Laurent allows you the opportunity to be a part of the incredible campaigns we promote at all levels of the business. We partnered with Women’s Aid to protect women across the U.K and educate them and raise awareness. Working for L'Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on...L'Oréal for the future!
At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Ysl Travel Beauty Advisor, London Heathrow Terminal 3 (40 Hours) employer: L'OREAL GROUP
At Yves Saint Laurent, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. Located in the bustling environment of London Heathrow Terminal 3, our team enjoys competitive salaries, extensive training opportunities, and access to a wide range of beauty products, all while being part of a brand that champions innovation and personal growth. Join us to not only elevate your career but also to contribute to meaningful initiatives that make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Ysl Travel Beauty Advisor, London Heathrow Terminal 3 (40 Hours)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like L'OREAL GROUP, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like L'OREAL GROUP!
We think you need these skills to ace Ysl Travel Beauty Advisor, London Heathrow Terminal 3 (40 Hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at L'OREAL GROUP, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at L'OREAL GROUP and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show L'OREAL GROUP that you’re ready to jump in and contribute right away!
How to prepare for a job interview at L'OREAL GROUP
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
