At a Glance
- Tasks: Elevate customer experiences and provide personalised beauty advice as a Valentino Beauty Advisor.
- Company: Join the iconic Valentino brand at Selfridges London.
- Benefits: Enjoy competitive pay, exclusive product perks, and generous time off.
- Other info: Join a diverse team committed to sustainability and making a positive impact.
- Why this job: Be a trendsetter in beauty while building authentic connections with customers.
- Qualifications: Passion for beauty, strong communication skills, and social media savvy.
The predicted salary is between 30000 - 40000 £ per year.
Who we are looking for:
- A Beauty Guru: You're passionate about all things beauty and love sharing your expertise! You're a pro at giving personalised advice and helping people find the perfect products that make them feel empowered.
- A Connection Creator: You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style, and helping them create a beauty routine that expresses who they are.
- A Trendsetter: Being active on social media, you're always on top of the latest beauty and wellness trends. You know how to connect with people both online and in person, being able to build a community around your passion for beauty.
- A Go-Getter: You're driven, ambitious, and love a challenge. You're excited to create innovative in-store experiences and achieve amazing results.
- A Brand Ambassador: You're a true believer in Valentino's mission and values. You're passionate about our iconic brand and can't wait to represent them.
What you will be doing:
- Elevating Customer Experience
- Embodying Brand Excellence: Act as a Valentino brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
- Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalised recommendations.
- Delivering the Valentino Experience: Consistently execute the Valentino Beauty service model, ensuring a premium and personalised experience for every customer.
- Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into Valentino's heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
- Driving Retail Performance
- Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager.
- Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business.
- Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations.
- Creating Engaging Experiences: Design and execute innovative, engaging events and animations that drive customer interest and excitement for Valentino Beauty.
- Brand Advocacy: Passionately represent Valentino Beauty and share your expertise on internal and external social media platforms, adhering to company guidelines.
- Operational Excellence
- Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
- Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
- Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.
Benefits and Rewards:
- Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
- Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
- Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
- Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being.
- Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team.
- Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives.
EEO Statement: At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Valentino Make up Artist, Selfridges London (37.5 Hours) employer: L'OREAL GROUP
At L'Oréal, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and creativity. As a Valentino Make Up Artist at Selfridges London, you'll enjoy competitive compensation, generous time off, and exclusive access to a wide range of beauty products, all while being part of a team that values personal growth and innovation. Join us in making a positive impact through our sustainability initiatives and be empowered to build authentic relationships with customers in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Valentino Make up Artist, Selfridges London (37.5 Hours)
✨Tip Number 1
Get to know the brand inside out! Dive deep into Valentino's heritage and values. This way, when you chat with customers, you can share your passion and knowledge, making them feel connected to the brand.
✨Tip Number 2
Show off your beauty expertise! Stay updated on the latest trends and products. When you're in-store, confidently demonstrate how to use products and offer personalised recommendations that suit each customer's unique style.
✨Tip Number 3
Build genuine relationships with customers. Take the time to listen to their needs and preferences. This will not only help you create a loyal customer base but also make your work more enjoyable!
✨Tip Number 4
Don't forget to leverage social media! Share your beauty tips and experiences online to engage with a wider audience. Plus, it’s a great way to showcase your personality and connect with potential customers before they even step into the store.
We think you need these skills to ace Valentino Make up Artist, Selfridges London (37.5 Hours)
Some tips for your application 🫡
Show Your Passion for Beauty:Let your love for beauty shine through in your application! Share your experiences and how you stay updated with the latest trends. We want to see that you're not just a fan, but a true Beauty Guru.
Personalise Your Approach:When writing your application, think about how you can connect with our brand values. Tailor your responses to reflect your understanding of Valentino's mission and how you embody those principles in your work.
Highlight Your People Skills:We’re looking for someone who can build authentic relationships. Use your application to showcase examples of how you've made customers feel comfortable and valued in previous roles. It’s all about creating connections!
Be Creative and Engaging:Don’t be afraid to let your personality shine! Use engaging language and maybe even a bit of storytelling to make your application stand out. Remember, we want to see the innovative side of you that can create exciting in-store experiences.
How to prepare for a job interview at L'OREAL GROUP
✨Know Your Beauty Stuff
Brush up on the latest beauty trends and Valentino's product range before your interview. Being able to discuss specific products and how they can empower customers will show your passion and expertise.
✨Build Authentic Connections
Prepare to share examples of how you've built relationships with customers in the past. Think about times when you made someone feel comfortable and valued, as this aligns perfectly with what they're looking for.
✨Show Off Your Social Media Savvy
Since being active on social media is key, be ready to talk about how you engage with beauty communities online. Share any personal experiences or campaigns you've been involved in that showcase your trendsetting abilities.
✨Embody the Valentino Brand
Familiarise yourself with Valentino's mission and values. During the interview, express your enthusiasm for representing the brand and how you can contribute to creating luxurious customer experiences that reflect their ethos.
