Prada Beauty Advisor, Harrods London (37.5 Hours)

Prada Beauty challenges conventional beauty standards, empowering individuals to express their unique identities and redefine beauty on their own terms.

Who we are looking for

• A Beauty Guru: Passionate about all things beauty, skilled at giving personalized advice and helping clients find empowering products.
• A Connection Creator: Natural at building authentic relationships, comfortable chatting with customers and learning their unique style.
• A Trendsetter: Active on social media, always up-to-date on the latest beauty and wellness trends, and able to engage both online and in-store audiences.
• A Go-Getter: Driven, ambitious, and eager to create innovative in‑store experiences and achieve impressive results.
• A Prada Beauty Ambassador: A true believer in the Prada Beauty mission and values, passionate about representing the iconic brand.

What you will be doing

• Elevating Customer Experience: Act as a brand ambassador, providing a luxurious experience through personalized service and merchandising standards. Maintain a strong understanding of the latest makeup, skincare, and wellness trends to offer expert advice. Consistently execute the Prada Beauty service model, ensuring a premium, personalized experience for every customer. Demonstrate products with confidence, immersing customers in the brand’s history and providing tailored knowledge, tips, and techniques.
• Driving Retail Performance: Consistently achieve individual and counter sales goals as agreed with your line manager. Build authentic relationships with customers, both in-store and digitally, fostering loyalty and repeat business. Inform customers about upcoming events, promotions, and brand activations. Design and execute innovative, engaging events and animations that generate excitement for Prada Beauty. Represent Prada Beauty on internal and external social media platforms, adhering to company guidelines.
• Operational Excellence: Participate actively in team efforts and complete all required training programs to maintain up-to-date product knowledge. Complete daily and weekly administrative tasks using designated platforms. Uphold high standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.

Support and Development – Invest in Your Future with L’Oréal Luxe: Comprehensive onboarding with a blend of in-person and online modules during the first three months. Continuous learning and mentorship with managers and peers, focusing on service excellence and retail best practices. Immersive brand experience at the Be Luxe Community head office. Exclusive product previews through regular training events. Access to on-demand learning resources on the internal platform. Career growth opportunities through collaboration with managers and the education team.

Benefits and Rewards – Be Rewarded, Be Valued, Be L’Oréal: Competitive salary and commission scheme. Exclusive product perks with access to a wide range of L’Oréal brands. Generous time off: 30 days of holiday, including bank holidays. Health and wellness benefits: discounted dental insurance and mental health support. Referral bonus program for sharing the L’Oréal Luxe experience. Sustainability initiatives supporting positive impact through L’Oréal for the Future.

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. We are committed to inclusive hiring practices regardless of protected characteristics.