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- Tasks: Lead and inspire beauty advisors through engaging training and coaching.
- Company: Join a leading beauty brand focused on excellence and innovation.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in the beauty industry while developing your leadership skills.
- Qualifications: Experience in education, training, and retail management is essential.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to Head of Luxe Training, I am responsible for the education of our Beauty Advisor community & Retailer BA community. Through the delivery of Education & training, regular store visits & coaching, I deliver a world‑class consumer experience across our portfolio of brands & consumer touch points. I also deliver an engaging beauty advisor experience for our BAs, as well as being able to influence & inspire retailer BAs across our brands & categories. I champion collaboration and coaching, and with the team, I ensure that Brand DNA, Equity & Service excellence cascades through our tailored programs.
Key Responsibilities:
- OMNI EDUCATION & ENGAGEMENT
- Execute the multi‑brand education strategy across all channels for Luxe BAs & Retailer BAs.
- Collaborate across the Education function & Field team in my region to identify opportunities to elevate the Education strategy and meet the Business commercial needs.
- Luxe BAs:
- Deliver an engaging Education program & training calendar for our Luxe BA community to drive CXE & sales/business growth.
- Collaborate to deliver exceptional education in line with brand marketing and commercial plans.
- Create a robust journey plan to spend time in stores to coach & develop the Luxe team, & identify opportunities / bring to life a world‑class consumer experience.
- Execute the Multi‑brand Category training program in collaboration with category education leads.
- Retailer BAs:
- Deliver an engaging education program for our Retailer BAs to create exceptional education in line with brand marketing and commercial plans.
- Spend time in stores to coach & develop/bring to life a world‑class consumer experience.
- Evaluate the effectiveness of training programs & tools, keep current in the latest Education trends, & manage/influence stakeholders with regular feedback/observation to maximise business outcomes & deliver exceptional education to our BA communities.
- Support in delivery of soft skills/Retail transversal skills training (management, services, CRM, L'Oréal University etc).
- SERVICES & BEAUTY TECH
- Bring to life the Beauty Tech strategy from the division & the brands through education & coaching.
- Drive services as a core experience for our consumers.
- Engage our BAs in CRM activities & drive data capture as a pillar of our service culture in Luxe.
- PEOPLE MANAGEMENT/DEVELOPMENT
- Support in the recruitment & onboarding of BAs in your region.
- Drive a culture of coaching & development.
- Elevate the BA experience/journey and embed/launch key initiatives from global and local initiatives.
- Ensure BA adoption and usage of One Retail.
- Champion cross‑function collaboration and ways of working.
I AM: Field Based Level 5
MY CORE KPIS ARE: Retail Performance & KPI, Category performance, Pulse BA Turnover & BA Pulse NPS & CXE
MY DELIVERABLES/OUTCOMES ARE: Elevated BA Experience, Highly engaged BA workforce, World‑class customer experience, Brand & Category Engagement & expertise
I HAVE IN‑DEPTH KNOWLEDGE OF: Education and training experience/technique, Retail leavers and landscape, Stakeholder Management
MY KEY STAKEHOLDERS ARE: O+O CX & BA Experience, Brand Education, Retail Field Management, Field Support
MY KEY SKILLS ARE: Retail & Commercial Acumen, Stakeholder Management, Education, Training & Facilitation, Coaching, Analytical Skills, Empathy
Regional Training Manager - Southwest in Oxford employer: L'OREAL GROUP
Contact Detail:
L'OREAL GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Training Manager - Southwest in Oxford
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the company you're eyeing. They can give you insider info and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the role.
✨Tip Number 2
Prepare for the interview by practising common questions and tailoring your answers to highlight your experience in education and training. Use specific examples that showcase your coaching skills and how you've elevated customer experiences in the past.
✨Tip Number 3
Don’t forget to ask questions during the interview! Show your enthusiasm for the role by asking about their education strategies and how you can contribute to elevating the BA experience. It’s a great way to demonstrate your knowledge and interest.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s get you on board!
We think you need these skills to ace Regional Training Manager - Southwest in Oxford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in education and training, especially in retail. We want to see how your skills align with our mission to deliver a world-class consumer experience.
Showcase Your Coaching Skills: Since the role involves a lot of coaching and development, share specific examples of how you've successfully coached others in the past. We love seeing real-life stories that demonstrate your ability to inspire and elevate teams.
Highlight Collaboration Experience: Collaboration is key for us at StudySmarter. Make sure to mention any experiences where you worked closely with different teams or stakeholders to achieve a common goal. This will show us you're a team player!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at L'OREAL GROUP
✨Know Your Brands Inside Out
Before the interview, make sure you research the brands you'll be working with. Understand their values, product lines, and recent campaigns. This will help you demonstrate your passion for the brand and how you can contribute to their education strategy.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or trained others in the past. Highlight specific situations where your coaching led to improved performance or engagement. This will show that you have the hands-on experience needed to elevate the BA experience.
✨Engage with Stakeholders
Think about how you would approach stakeholder management in this role. Be ready to discuss how you would collaborate with different teams and influence them to achieve common goals. This shows that you understand the importance of cross-functional collaboration.
✨Demonstrate Analytical Thinking
Be prepared to talk about how you evaluate training effectiveness and use data to inform your strategies. Share any tools or methods you've used to assess training outcomes, as this will highlight your analytical skills and commitment to continuous improvement.