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- Tasks: Inspire customers and drive engagement through fragrance masterclasses and events.
- Company: Join L'Oréal, a global leader in beauty with a vibrant and creative culture.
- Benefits: Enjoy competitive pay, exclusive product perks, generous holiday, and wellness support.
- Other info: Flexible travel required; thrive in a dynamic, inclusive environment.
- Why this job: Be a fragrance ambassador and shape the future of luxury retail.
- Qualifications: 3+ years in retail with a passion for fragrance and exceptional customer service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty.
We are looking for engaging individuals to help navigate the future of retail with impactful training. Representing our Premium Collection Fragrances, you will be the brand and category expert, bringing our heritage and values to life in store, while developing partnerships to drive retail business within key retailers and store teams. You will also partner in building advocacy and working with influencers. Your mission is to inspire our customers, driving engagement, loyalty and performance of the brands.
You will demonstrate genuine excitement and enthusiasm for people and luxury retail, with our mission to drive loyalty and memorable customer experiences. You ooze passion for Fragrance, particularly the premium collection category, keep up-to-date with current trends and olfactory storytelling, and expertise to motivate and inspire our fast-paced retail teams to drive results and build a connection and love for the fragrance category.
You will be a driven self-starter who creates a real buzz with the retail teams on store visits, whilst being service and experience led. Your creative flare and innovative eventing and masterclass ideas will come to life in planning and executing in-store events, with the business goal to drive retail targets.
Your passion for influencing people will play when leading from the front, sharing best practices with exceptional eventing. Aligned with our values, while being trend‑led and commercially aware. You are digitally savvy and actively engage with social media trends to create content, with a strong on‑camera presence. You will have a proven track record of facilitating masterclasses. Being the fragrance lead for PR‑led fashion shows, collaborations, media events, editorial interviews and shoots. Supporting PR‑led influencer events, shoots and relationship building.
Key Responsibilities- You will deliver Masterclasses in flagship stores and at brand events (both consumer‑facing as well as press, media, influencers) to various sized groups.
- You will deliver retail through activity and can seamlessly switch on impromptu sessions when pre‑booked activity is cancelled or under‑subscribed.
- You will have the ability to influence stakeholders and be results oriented, engaging in the delivery to drive growth and master retail excellence.
- Being accountable for the performance of the events in your stores.
- You will collaborate with Education teams to develop Olfactory skills for the brand, through classroom & digital education, as well as in‑store coaching.
- You will be a genuine Brand Ambassador, confidently leading the animation and coaching for retailer engagement whilst bringing our brands to life.
- You will be responsible for growing our retail business through achieving business metrics and incremental growth.
- Following brand guidelines you will create videos and content for both education and social media including olfactory expertise, exceptional storytelling and trend‑led content.
- Cultivate a strong online presence through a branded Instagram handle, creating engaging content that reflects current social media trends, expands your network, and professionally represents the brand.
- You will regularly work with the Advocacy & Influence team, as well as brand teams on key launches and projects.
- Driving CRM & Data capture at all events/store visits to increase customer loyalty.
- Minimum of 3 years Retail experience.
- Highly skilled in Fragrance – olfactory expertise, storytelling and premium perfumery focused.
- Proven track record of driving retail results, providing exceptional customer service.
- Proven track record of regularly setting up, promoting and executing successful face‑to‑face and virtual masterclass events.
- Flexible approach to availability in line with the needs of the business.
- Comfortable with travelling and occasional overnight stays.
- Well‑developed analytical skills, with the ability to approach in identifying opportunities.
- Achievement of Event Targets
- Contribute to driving Retail Performance in region
- Exceptional consumer experience
- Social/Content creation
- High level Fragrance Expertise
- Retail Acumen
- People Engagement
- Coaching
- Events
- Digital/Social
- Head of Fragrance Education
- Area Managers
- Retail Director
- Education/Training
- Flagship Store Managers
- Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
- Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
- Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
- Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well‑being.
- Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team.
- Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives.
At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference – different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
l'Oreal Luxe National Collections Fragrance Expert, Uki employer: L'OREAL GROUP
Contact Detail:
L'OREAL GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land l'Oreal Luxe National Collections Fragrance Expert, Uki
✨Tip Number 1
Get to know the brand inside out! Dive deep into L'Oréal's history, values, and their premium fragrance collections. This knowledge will not only impress during interviews but also help you connect with the team and customers.
✨Tip Number 2
Show off your passion for fragrances! Whether it's through social media or in-person events, let your enthusiasm shine. Create engaging content that reflects current trends and showcases your olfactory expertise.
✨Tip Number 3
Network like a pro! Attend industry events, connect with influencers, and engage with retail teams. Building relationships can open doors and give you insights into the role of a National Collection Fragrance Expert.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the L'Oréal family and making an impact in the beauty world.
We think you need these skills to ace l'Oreal Luxe National Collections Fragrance Expert, Uki
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrance shine through! Share your experiences and what excites you about the premium collection category. We want to see that genuine enthusiasm that aligns with our mission at L'Oréal.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role of a National Collection Fragrance Expert. Use keywords from the job description to show us you understand what we're looking for!
Be Creative and Engaging: Since this role is all about inspiring others, don’t be afraid to showcase your creativity in your application. Whether it’s through storytelling or unique examples of past successes, we want to see how you can bring that flair to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our vibrant community at L'Oréal!
How to prepare for a job interview at L'OREAL GROUP
✨Know Your Fragrance Stuff
Make sure you brush up on your olfactory expertise before the interview. Familiarise yourself with L'Oréal's premium fragrance collections and current trends in the industry. Being able to discuss specific scents, their notes, and how they relate to customer experiences will show your passion and knowledge.
✨Show Off Your Event Skills
Prepare to talk about your experience with masterclasses and events. Have examples ready of successful events you've executed, including any challenges you faced and how you overcame them. This role is all about engaging customers, so demonstrating your event planning prowess will be key.
✨Engage with Enthusiasm
L'Oréal values genuine excitement for luxury retail. During the interview, let your passion shine through! Share stories that highlight your enthusiasm for fragrance and how you've inspired others in previous roles. Remember, they want someone who can create a buzz!
✨Be Digitally Savvy
Since this role involves social media engagement, come prepared to discuss your digital presence. Share examples of content you've created or campaigns you've been part of. Highlight your understanding of current social media trends and how you can leverage them to promote fragrances effectively.