At a Glance
- Tasks: Engage customers and drive retail performance through exciting in-store events and experiences.
- Company: Join L'Oréal, the world's leading beauty company with a vibrant and inclusive culture.
- Benefits: Competitive salary, exclusive product perks, generous holiday, and health benefits.
- Other info: Flexible hours, travel opportunities, and a chance to work with iconic brands.
- Why this job: Be a brand ambassador and influence beauty trends while making a real impact.
- Qualifications: Passion for beauty, retail experience, and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
ONE LUXE BEAUTY ACTIVATOR
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do.
With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide.
As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty.
At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success.
Together, we push boundaries, create trends, and redefine what's possible.
Are you ready to make an impact and be part of the journey?
L'Oréal is looking for a One Luxe Beauty Activator
What we are looking for
- You will demonstrate genuine excitement, love for people and luxury retail, with our mission to drive loyalty and memorable in store customer experiences.
- You ooze passion for beauty and keep up to date with current trends to motivate with intent and inspire our fast paced, ever- changing retail teams to drive results and build a connection and love for their brand.
- You will be a driven self-starter and have the ability to create a real buzz and excitement through engaging your store team, whilst being service and experience led.
- Your creative flare and innovative eventing ideas will come to life whilst planning and executing in store events, with the business goal to drive retail targets.
- Your passion for influencing and people will come to play when leading from the front, sharing best practices with exceptional eventing.
Aligned with our values, whilst being trend led and commercially aware.
- You are digitally savvy and actively engage with social media trends to create content, with executing a strong on camera presence.
Key Responsibilities
- You will be a genuine Brand Ambassador, following the One Luxe selling steps, services, and retail excellence at all times
- You will be confident to drive retail through the execution of service and eventing. You will be responsible for growing our retail performance through achieving One Luxe KPIs.
- You will motive store teams, leading from the front and sharing your expertise and knowledge as well as driving their own retail achievements.
- When you aren't eventing, or coaching you will be in store leading by example and driving retail performance of top doors
- You will motivate teams through engaging content on internal Luxe platforms
- You will have the ability to build solid relationships with the in-store teams and influence key stakeholders across the business.
- You will be organised by nature and be able to prioritise planning for eventing in stores, alongside the retail and education priorities.
Ensuring you are maximising your time and having a positive impact in all stores.
- You will be results orientated and will share detailed feedback including key learns and new initiatives on a regular basis.
- You may be asked to represent One Luxe at external events
- Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, fragrance and wellness trends to provide expert advice and personalized recommendations.
- Brand Advocacy: Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines.
- Driving CRM & Data capture at all events/store visits to increase customer loyalty
Must Haves
- Flexible approach to availability in line with the needs of the business, including weekends
- We would love your eventing magic to sometimes be spread across the UK, therefore we would need you to be comfortable with travelling and overnight stays.
- Proven track record of delivering retail KPIs, driving retail, through eventing. Providing exceptional customer service.
DELIVERABLES/OUTCOMES ARE
- Achievement of Event Targets
- Contribute to driving Retail Performance in region
- Exceptional consumer experience
- Social/Content creation
- KEY SKILLS
- Coaching
- Events
- Digital/Social
MY KEY STAKEHOLDERS ARE
- One Luxe Store Manager/Flagship/FSS Manager
- Area Managers
- Retail Director
- Education/Training
- Artistry team
Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal
Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being:
- Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
- Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
- Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
- Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being.
- Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team.
- Sustainability
Initiatives: Be a part of something bigger.
Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. #Beautythatmovestheworld
At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued.
When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.
When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives.
The beauty we find in our differences gives us the freedom to go beyond.
- #EVB
- #J-18808-Ljbffr
l'Oréal Luxe Multi-Brand Beauty Activator, London/Harrods (37.5 Hours) employer: L'OREAL GROUP
L'Oréal is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for beauty thrive. As a Beauty Advisor at the Selfridges Trafford Centre, you'll enjoy competitive compensation, generous time off, and exclusive access to a wide range of products, all while being part of a team that values personal growth and innovation. Join us in shaping the future of beauty and making a meaningful impact in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land l'Oréal Luxe Multi-Brand Beauty Activator, London/Harrods (37.5 Hours)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like L'OREAL GROUP, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like L'OREAL GROUP!
We think you need these skills to ace l'Oréal Luxe Multi-Brand Beauty Activator, London/Harrods (37.5 Hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at L'OREAL GROUP, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at L'OREAL GROUP and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show L'OREAL GROUP that you’re ready to jump in and contribute right away!
How to prepare for a job interview at L'OREAL GROUP
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
