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- Tasks: Inspire customers with luxury fragrances and lead engaging masterclasses in-store.
- Company: Join L'Oréal, a global leader in beauty and innovation.
- Benefits: Competitive salary, 30 days holiday, exclusive product perks, and wellness support.
- Other info: Flexible travel required; great opportunity for personal and professional growth.
- Why this job: Be part of a vibrant community that celebrates creativity and drives retail excellence.
- Qualifications: 3 years retail experience and a passion for fragrance and storytelling.
The predicted salary is between 30000 - 40000 ÂŁ per year.
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty.
We are looking for engaging individuals to help navigate the future of retail with impactful training. Representing our Premium Collection Fragrances, you will be the brand and category expert, bringing our heritage and values to life in store, while developing partnerships to drive retail business within key retailers and store teams. You will also partner in building advocacy and working with influencers. Your mission is to inspire our customers, driving engagement, loyalty and performance of the brands.
You will demonstrate genuine excitement and enthusiasm for people and luxury retail, with our mission to drive loyalty and memorable customer experiences. You ooze passion for Fragrance, particularly the premium collection category, keep up-to-date with current trends and olfactory storytelling, and expertise to motivate and inspire our fast-paced retail teams to drive results and build a connection and love for the fragrance category.
Your creative flare and innovative eventing and masterclass ideas will come to life in planning and executing in-store events, with the business goal to drive retail targets. Your passion for influencing people will play when leading from the front, sharing best practices with exceptional eventing. Aligned with our values, while being trend‑led and commercially aware. You are digitally savvy and actively engage with social media trends to create content, with a strong on‑camera presence. You will have a proven track record of facilitating masterclasses.
Key Responsibilities:
- You will deliver Masterclasses in flagship stores and at brand events (both consumer‑facing as well as press, media, influencers) to various sized groups.
- You will deliver retail through activity and can seamlessly switch on impromptu sessions when pre‑booked activity is cancelled or under‑subscribed.
- You will have the ability to influence stakeholders and be results oriented, engaging in the delivery to drive growth and master retail excellence.
- Being accountable for the performance of the events in your stores.
- You will collaborate with Education teams to develop Olfactory skills for the brand, through classroom & digital education, as well as in‑store coaching.
- You will be a genuine Brand Ambassador, confidently leading the animation and coaching for retailer engagement whilst bringing our brands to life.
- You will be responsible for growing our retail business through achieving business metrics and incremental growth.
- Following brand guidelines you will create videos and content for both education and social media including olfactory expertise, exceptional storytelling and trend‑led content.
- Cultivate a strong online presence through a branded Instagram handle, creating engaging content that reflects current social media trends, expands your network, and professionally represents the brand.
- You will regularly work with the Advocacy & Influence team, as well as brand teams on key launches and projects.
- Driving CRM & Data capture at all events/store visits to increase customer loyalty.
Must Haves:
- Minimum of 3 years Retail experience.
- Highly skilled in Fragrance – olfactory expertise, storytelling and premium perfumery focused.
- Proven track record of driving retail results, providing exceptional customer service.
- Proven track record of regularly setting up, promoting and executing successful face‑to‑face and virtual masterclass events.
- Flexible approach to availability in line with the needs of the business.
- Comfortable with travelling and occasional overnight stays.
- Well‑developed analytical skills, with the ability to approach in identifying opportunities.
Deliverables and Outcomes:
- Achievement of Event Targets
- Contribute to driving Retail Performance in region
- Exceptional consumer experience
- Social/Content creation
Key Skills:
- High level Fragrance Expertise
- Retail Acumen
- People Engagement
- Coaching
- Events
- Digital/Social
Key Stakeholders:
- Head of Fragrance Education
- Area Managers
- Retail Director
- Education/Training
- Flagship Store Managers
Benefits and Rewards:
- Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
- Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
- Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
- Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well‑being.
- Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team.
- Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives.
At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued.
l'Oreal Luxe National Collections Fragrance Expert, Uki in London employer: L'OREAL GROUP
Contact Detail:
L'OREAL GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land l'Oreal Luxe National Collections Fragrance Expert, Uki in London
✨Tip Number 1
Get to know the brand inside out! Dive deep into L'Oréal's history, values, and their premium fragrance collections. This knowledge will not only impress during interviews but also help you connect with the team and customers.
✨Tip Number 2
Show off your passion for fragrances! Whether it's through social media or in-person events, let your enthusiasm shine. Create engaging content that reflects current trends and showcases your olfactory expertise.
✨Tip Number 3
Network like a pro! Attend industry events, connect with influencers, and engage with retail teams. Building relationships can open doors and give you insights into the role of a National Collection Fragrance Expert.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the L'Oréal family and making an impact in the beauty world.
We think you need these skills to ace l'Oreal Luxe National Collections Fragrance Expert, Uki in London
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrance shine through! Share your experiences and what excites you about the premium collection category. We want to see that you’re not just knowledgeable but genuinely enthusiastic about the world of scents.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight your retail experience and any successful events or masterclasses you've led. This will show us that you understand what we're looking for!
Be Creative with Your Content: Since this role involves creating engaging content, don’t hesitate to showcase your creativity in your application. Whether it’s through storytelling or sharing innovative ideas, we want to see how you can bring our brand to life through your unique perspective.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and ready to take the first step in joining our vibrant community!
How to prepare for a job interview at L'OREAL GROUP
✨Know Your Fragrance Stuff
Make sure you brush up on your olfactory expertise before the interview. Be ready to discuss current fragrance trends and how they relate to L'Oréal's premium collection. Show them you’re not just passionate about fragrances, but that you can also articulate what makes them special.
✨Show Off Your Event Skills
Since this role involves delivering masterclasses and events, prepare to share examples of successful events you've organised or participated in. Highlight your creativity and ability to engage audiences, as well as any metrics that demonstrate your impact on retail performance.
✨Be Digitally Savvy
L'Oréal is looking for someone who can create engaging content for social media. Bring examples of your previous work or ideas for how you would promote fragrances online. Show them you understand the importance of a strong digital presence and how it can drive customer engagement.
✨Engage with Enthusiasm
During the interview, let your passion for luxury retail and fragrances shine through. Be enthusiastic about the brand and its values, and demonstrate how you can inspire others. Remember, they want someone who can create a buzz and connect with both customers and retail teams.