l'Oréal Luxe Multi-Brand Regional Skin Pro, South East/London (37.5 Hours)

L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide.

L'Oréal is looking for a Regional Skin Pro.

Who we are looking for:

• A Skincare Enthusiast: You're passionate about all things skincare and love sharing your expertise. You’re a pro at giving personalised advice and helping people find the perfect skin routine to make them feel empowered.
• A Connection Creator: You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style and helping them create a beauty routine that expresses who they are.
• A Trendsetter: Being active on social media, you're always on top of the latest skincare and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare.
• A Go Getter: You're driven, ambitious and love a challenge. You're excited to create innovative in-store experiences and achieve amazing results.
• A Brand Ambassador: You're a true believer in the L'Oréal Luxe mission and values. You're passionate about our iconic brands and can't wait to represent them.

What you will be doing:

• Creating Engaging Skincare Experiences: Design and execute innovative, engaging skincare events and animations that drive customer interest and excitement for L'Oréal Luxe brands.
• Team Skincare Leadership: Provide expert coaching and guidance to team members on all aspects of skincare, empowering them to confidently deliver exceptional customer service and achieve sales goals.
• Personalized Skincare Consultations: Serve as the go-to skincare expert for customers, offering personalized recommendations and tailored skincare solutions to address individual needs and concerns.
• Delivering the One Luxe Experience: Consistently execute the Be Luxe service model, ensuring a premium and personalized experience for every customer.
• Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brand's heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
• Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalized service and merchandising standards.
• Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.
• Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager.
• Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business.
• Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations. You will be travelling to top doors in the region to activate and animate the skincare category and share expertise.
• Brand Advocacy: Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines.
• Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
• Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
• Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.

Key Skills:

• High level artistry.
• Retail acumen.
• People engagement.
• Coaching.
• Events.
• Digital/Social.

Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal:

• Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
• Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
• Generous Time Off: Recharge and refresh with 30 days of holiday.