At a Glance
- Tasks: Lead a passionate team to create memorable customer experiences and drive store performance.
- Company: Join Aesop, a global beauty brand committed to inclusivity and sustainability.
- Benefits: Enjoy up to 50% product discount, professional development, and wellness initiatives.
- Other info: Engage with the community through volunteering and enjoy a supportive work environment.
- Why this job: Be part of a creative workplace that values your talent and offers growth opportunities.
- Qualifications: Management experience in customer service and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
For over 35 years, Aesop has cultivated an inspiring and inclusive environment, supporting employees to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations that stir the senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that sustains us. Since 2023, Aesop has been part of the L’Oréal Groupe, the world’s #1 beauty company, offering wide-ranging opportunities for long‑term career growth.
Role Purpose
As the Store Manager of Aesop Borough Market, you will embody our desire to engage, listen and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.
Responsibilities
- Working full‑time on‑site, including some weekend work, you will be responsible for budgeting, store‑specific marketing, building the store’s client base and choreographing the daily activities of a team of Retail Consultants.
What We Are Looking For
- Management experience within a customer service environment
- Proven track record of effective selling skills and ability to drive commercial outcomes
- History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
- Demonstrated ability to utilise empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication, problem‑solving, commercial acumen and merchandising skills
- Working knowledge of skin care and the skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
- Computer literacy encompassing strong familiarity with Microsoft Office suite
What's on Offer
- We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through volunteering and matched giving programs.
- Up to 50% product discount
- Cycle to work scheme
- In‑house Product and Core skills training
- Competitive bonus opportunity based on Store performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning
- Access to employee assistance programmes and complimentary subscription to Headspace mindfulness
Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We actively encourage everyone to consider becoming a part of our journey.
Aesop Store Manager | Borough Market | Full Time in London employer: L'OREAL GROUP
Aesop is an exceptional employer that fosters a creative and inclusive workplace, where employees are supported in their professional development and career aspirations. Located in the vibrant Borough Market, we offer unique benefits such as up to 50% product discount, a cycle to work scheme, and access to comprehensive training resources, all while encouraging community engagement through volunteering initiatives. Our commitment to employee wellbeing and growth, combined with our meticulous approach to skincare, makes Aesop a rewarding place to work for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Aesop Store Manager | Borough Market | Full Time in London
✨Tip Number 1
Get to know Aesop inside out! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely resonates with their mission and ethos.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or created an inclusive environment. We want to hear how you’ve made a difference in previous roles, so be ready to share those experiences.
✨Tip Number 3
Don’t underestimate the power of questions! Prepare thoughtful questions about the store’s culture and customer engagement strategies. This shows you’re not just interested in the role, but also in how you can contribute to Aesop’s success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining Aesop right from the start.
We think you need these skills to ace Aesop Store Manager | Borough Market | Full Time in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Aesop and the beauty industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our inclusive environment.
Tailor Your Experience:Make sure to highlight your management experience and any relevant skills that align with the job description. We love seeing how your past experiences can bring value to our team at Borough Market.
Be Authentic:Don’t be afraid to show your personality! We’re looking for considered individuals who can bring diverse perspectives. Share your unique story and how it shapes your approach to customer service and team leadership.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at L'OREAL GROUP
✨Know Your Aesop
Before the interview, dive deep into Aesop's brand values and product offerings. Familiarise yourself with their approach to skincare and how they prioritise sustainability. This knowledge will not only impress your interviewers but also show that you genuinely care about the brand.
✨Showcase Your Leadership Style
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Highlight your ability to create an inclusive environment where everyone feels valued and heard—this aligns perfectly with Aesop's ethos.
✨Demonstrate Empathy
Aesop values interpersonal relationships, so be ready to discuss how you've used empathy in your previous roles. Share specific instances where you've listened to team members or customers without judgement and acted on their feedback to improve experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and commercial acumen. Think of situations where you've had to make tough decisions or drive sales in challenging circumstances. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
