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For Companies At a Glance
- Tasks: Support retail operations, improve processes, and provide training to the retail team.
- Company: Join Aesop, a brand known for its commitment to quality and innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities for career advancement.
- Why this job: Be part of a dynamic team driving efficiency and excellence in retail.
- Qualifications: Strong organisational skills and a passion for retail are essential.
The predicted salary is between 30000 - 40000 £ per year.
I will support the retail population in a strategic, operational and administrative capacity. I will take an active role in continually assessing, analysing and improving all operational aspects, whilst maintaining key internal and commercial relationships. As the first point of contact for all retail operational inquiries, I will provide accurate and timely administrative support and training to the retail team. I will effectively initiate, and complete projects as required and demonstrate a high level of professionalism in all communication, reflecting company standards. I will be proactive, organised, and able to prioritise. With excellent understanding and passion for retail, I will collaborate across many functions to drive efficiencies and support across our doors and teams.
RETAIL OPERATIONS
- This role will support P&L responsibility, working in partnership with the Retail Operations Director.
- This role will assist strategies to manage controllable expenses and drive profitability including but not limited to promo activity and consumables.
- Maintain effective and regular communication with the retail teams and colleagues and support office team on all key store issues.
- Continuously assess and support the development of new operational processes, tools, and guides in conjunction with the Retail Operations Manager.
- Support the Retail Operations Manager with the launch of new processes and procedures in stores, and capture key observations to share with cross-functional departments.
- Provide support as requested by the Retail Operations Manager to drive successful Store Openings, Refurbishments, and Closures.
- Conduct in-store audits and elevate areas of concern to cross-functional departments.
- Partner with field teams to drive continuous improvement of retail processes and procedures.
EHS
- Execute upskilling of Store Managers and field teams in EHS responsibilities and certifications.
- Coordinate the routine execution of H&S tasks such as Risk Assessments and Audits across the Luxe portfolio.
- Ensure the Luxe Health & Safety policy & procedures are maintained across all doors.
- Execute and drive engagement for all projects or initiatives to support the Luxe Health and Safety policy.
- Work collaboratively with other departments to maintain solutions to Reported Incidents in stores.
INVENTORY MANAGEMENT
- Ensure the Luxe approach to Loss Prevention is being adhered to across all doors.
- Coordinate and execute and report yearly Stock take programme and animate agreed Cycle Counts.
- Continuously review, assess, and improve processes relating to Loss Prevention, including but not limited to Employee Spend, Discretionary Discounts, Cycle Counts, and Stock Loss.
- Collaborate with cross-functional departments to improve Loss Prevention.
- Guide and coach Store Managers on Inventory Management guidelines and procedures.
- Collaborate with the Merchandise Planner to provide support for Inventory-related queries.
IN STORE SYSTEMS
- Be the expert across the in-store systems in the Luxe estate (Cegid).
- Ensure all administrative and Cegid tasks are completed accurately and correctly within the specified/required timeframes.
- Test and validate upgrades/changes to Cegid systems as and when they occur.
- Provide any necessary training and upskilling to the retail and corporate population on POS systems and features.
- Constantly review and adopt/adapt connected tools to ensure synergy between platforms (Gold Retail/Ibeauty/CRM tools).
GENERAL
- Work on relevant projects as and when the need arises.
- Roll out any new technologies, policies, and procedures developed by Global Retail in conjunction with the Retail Operations Manager.
- Liaise with cross-functional workstreams to optimize the communication to Retail and tasks being requested of Retail.
MY DELIVERABLES/OUTCOMES ARE
- Yearly EHS programme.
- Yearly stocktake programme.
- POS systems expert.
- PO/Invoicing PM.
- Administrative support.
MY IN-DEPTH KNOWLEDGE OF
- Organisational tools/skills.
- Stock management systems.
- EHS policy + procedures.
- PO management tools.
- POS systems + connected tools.
MY KEY SKILLS ARE
- Organisational.
- Influence & Stakeholder Management.
- Communication.
- Troubleshooting & problem solving.
- High Microsoft Suite Skills (Excel, PowerPoint etc).
Aesop | Retail Operations Executive | London employer: L'OREAL GROUP
Contact Detail:
L'OREAL GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aesop | Retail Operations Executive | London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aesop on LinkedIn. Ask them about their experiences and any tips they might have for landing the Retail Operations Executive role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Aesop's values, recent news, and their approach to retail operations. This will help you tailor your answers and show that you're genuinely interested in the company and the role.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions related to operational support and teamwork. The more comfortable you are speaking about your skills and experiences, the better you'll perform in the real deal.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Aesop | Retail Operations Executive | London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Operations Executive role. Highlight your experience in retail operations, project management, and any relevant skills that align with the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills: Since you'll be the first point of contact for retail inquiries, it's crucial to demonstrate your communication prowess. Use clear and professional language in your application, and don’t shy away from sharing examples of how you've effectively communicated in past roles.
Highlight Your Organisational Skills: Being proactive and organised is key for this role. In your application, give us a glimpse of how you manage multiple tasks and prioritise effectively. Share specific examples where your organisational skills have led to successful outcomes in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of your application. Plus, you’ll get to see more about what we do at StudySmarter!
How to prepare for a job interview at L'OREAL GROUP
✨Know Your Retail Operations
Make sure you brush up on your knowledge of retail operations, especially in areas like inventory management and loss prevention. Familiarise yourself with the specific systems mentioned in the job description, such as Cegid, so you can confidently discuss how you would use them to improve processes.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to explain how you prioritised your workload and what tools or methods you used to stay organised.
✨Demonstrate Proactive Problem-Solving
Think of instances where you've identified issues before they became problems and how you took initiative to resolve them. This will show your potential employer that you're not just reactive but also proactive, which is crucial for the role.
✨Communicate Effectively
As the first point of contact for retail operational inquiries, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios you could face in the position to build your confidence.