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For Companies At a Glance
- Tasks: Engage customers and guide them to the perfect products while supporting the team.
- Company: Join Aesop, a brand known for its exceptional customer experiences and inclusive culture.
- Benefits: Enjoy up to 50% product discount, professional development, and wellness initiatives.
- Other info: Full-time role with opportunities for career growth and community engagement.
- Why this job: Develop your people-management skills and make a real impact in a creative environment.
- Qualifications: Experience in customer service and a passion for leading teams.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Aesop is delighted to now welcome applications for the Assistant Store Manager position for our signature space at Aesop Bicester Village.
As an Assistant Store Manager, you will engage, listen and guide customers to relevant products. You will partner with the Store Manager to lead, develop and motivate the team to deepen the experience of our products, creating exceptional and inclusive customer experiences that contribute to our overall commercial success.
Working full‑time on‑site, including some weekend work, you will provide operational, administrative and leadership support within the store while maintaining Aesop’s impeccable standards. This role offers a unique opportunity to develop transferable people‑management skills, external stakeholder relationships and the ability to influence a high‑performing team.
What We Are Looking For
- Experience in a people‑management role or similar within a customer‑service environment
- Proven track record of effective selling skills and the ability to drive commercial outcomes
- History of successfully participating in, contributing to and leading a team; creating an inclusive and psychologically safe work environment
- Demonstrated ability to use empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication, problem‑solving and merchandising skills
- Working knowledge of the skin‑care industry (advantageous)
- Knowledge of hair‑care, body‑care, fragrance and home categories (advantageous)
- Computer literacy covering strong familiarity with Microsoft Office suite
Job Details
This position is full time, 40 hours per week for a fixed term of 12 months and operates on‑site.
What's on Offer
- We take a holistic approach to employment, promoting professional development, career growth, employee well‑being initiatives and encouraging deep connections with the local community through volunteering and matched giving programmes.
- Up to 50% product discount
- Cycle‑to‑work scheme
- In‑house product and core skills training
- Competitive commission opportunities based on store performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning
- Access to employee‑assistance programmes and complimentary subscription to Headspace mindfulness
Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We promote inclusion for all, believing that diversity, inclusion and belonging play an important role in our success. We actively encourage everyone to consider becoming part of our journey.
Aesop Assistant Store Manager | Covent Garden | Full Time in London employer: L'OREAL GROUP
Contact Detail:
L'OREAL GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aesop Assistant Store Manager | Covent Garden | Full Time in London
✨Tip Number 1
Get to know Aesop's products inside out! Familiarise yourself with their skincare, haircare, and fragrance lines. This way, when you chat with the team or during interviews, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers and leading a team, think of examples from your past experiences where you've successfully managed relationships or resolved conflicts. We want to hear those stories!
✨Tip Number 3
Show your enthusiasm for teamwork! Aesop values an inclusive environment, so be ready to discuss how you've contributed to a positive team culture in previous roles. Highlight any leadership experiences that demonstrate your ability to motivate others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Aesop family. Let’s make it happen!
We think you need these skills to ace Aesop Assistant Store Manager | Covent Garden | Full Time in London
Some tips for your application 🫡
Show Your Passion for Aesop: When writing your application, let your love for Aesop shine through! Share why you’re excited about the brand and how you connect with our values. This will help us see that you’re not just looking for any job, but you genuinely want to be part of our team.
Highlight Your People Skills: As an Assistant Store Manager, you'll be leading a team and engaging with customers. Make sure to showcase your experience in people management and customer service. Use specific examples to demonstrate how you've created inclusive environments and motivated others in the past.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences. Remember, we want to see your strengths without wading through too much text!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Aesop and what we stand for.
How to prepare for a job interview at L'OREAL GROUP
✨Know Your Products
Before the interview, make sure you have a solid understanding of Aesop's product range. Familiarise yourself with their skincare, haircare, and body care lines. This will not only show your genuine interest in the brand but also help you engage in meaningful conversations about how to guide customers effectively.
✨Showcase Your People Skills
As an Assistant Store Manager, you'll be leading a team and interacting with customers daily. Prepare examples from your past experiences where you've successfully managed a team or resolved customer issues. Highlight your ability to create an inclusive environment and demonstrate empathy in your interactions.
✨Demonstrate Your Sales Acumen
Be ready to discuss your previous sales experiences and how you've driven commercial outcomes. Think of specific instances where you exceeded sales targets or implemented strategies that improved performance. This will illustrate your capability to contribute to Aesop's success.
✨Ask Thoughtful Questions
Interviews are a two-way street, so prepare some insightful questions about the company culture, team dynamics, and growth opportunities within Aesop. This shows your enthusiasm for the role and helps you assess if the company aligns with your values and career goals.